Master Hairstylist Lavern Houston always starts out talking with her clients about the type of style theyâre looking for at her Clip Art Studio in the Blo N Go Building in the Summergate Professional Center, located behind Samâs Club in Wesley Chapel.Â
When I last checked in with my friend Lavern Houston at the beginning of 2020 (before the Covid-19 pandemic shut everything down), I was singing her praises as a Master Hairstylist (and part-time therapist, at least for me) at the Great Clips salon on S.R. 56, across from the Tampa Premium Outlets.
Well, after that Great Clips location closed for good a few months ago, Lavern considered taking her skills to another Great Clips salon in South Tampa, but chose instead to open her own studio in the âBlo N Goâ building in the Summergate Professional Center, located directly north of the Samâs Club on the north side of S.R. 56 in Wesley Chapel, less than a mile east of I-75.
Her Lavernâs Clip Art studio is modern-looking, cozy and private and she still offers both her great hairstyling services and her always attentive ear.
And, while she says she does plan to add hair coloring services at her new location, she currently is only offering shampoo, style, bang and beard trim and blow-out services, but she has been doing a great job on my hair for more than a year-and-a-half (not including the time when Great Clips was temporarily closed during the pandemic) and is equally comfortable with womenâs and childrenâs cuts and styles for seniors as she is with menâs haircuts â and her prices are always extremely reasonable.
For my money, Lavern is equally as adept at listening as she is at styling hair, so whether you want to talk about whatâs happening in your work or personal life or just want her to get your style exactly the way you like it (or both), her styling and conversational skills and natural warmth will make you feel right at home â and youâll always end up looking your best.
âI have more than 15 years of experience,â she says. âMy goal is to listen to what my clients need to create an everyday hairstyle that looks good and is easy for them to maintain.â
Our editor has been getting his hair cut by Lavern for more than a year and a half and is always happy with his results. (Photo: Charmaine George)
So, whether youâre looking for a tight fade, pixies, blunt bobs or layered cuts, Lavern has cut it all. And, although she has only been open in her new studio for a few months, she already has all five-star reviews (18 of them) on the Booksy.com app, where you also can book an appointment with her. In other words, donât just take my word for it:
âLavern is the best!,â says client Charles W. on Booksy, adding that she, âtakes the time to understand the look youâre going for. The whole family only lets Lavern cut our hair and highly recommend your family do the same.â
Diana L., another reviewer on Booksy, says, âWe love Lavern! She does a perfect job cutting my three sonsâ hair and my husbandâs too.â
If you still need a little more incentive to give Lavernâs Clip Art studio a try, with the coupon in the ad on pg. 31 of this issue, first-time customers can save $2 off any haircut, which start at just $20 for men and women, and $18 for seniors and kids ages 12 & under.
Lavernâs Clip Art Studio is located at 2241 Twelve Oaks Way, Suite 102 (Salon Suite #2) and is open Tues. & Wed., 10 a.m.-7 p.m.; 8:30 a.m.-7 p.m. on Thur.; 9 a.m.-6 p.m. on Fri.; and 9 a.m.-4 p.m. on Sat. For appointments or more info, call (813) 599-8924 or download the âBooksyâ app and type in âLavernâs Clip Art.
Marc & Kelly Rockquemore have owned the New Identities Hair Studio in Tampa Palms for nearly 20 years. Their New Tampa location on BBD Blvd. is still adding new clients and stylists.
While its original location in Tampa Palms has been open for nearly 20 years, New Identitiesâ newest location in New Tampa is both building its clientele and its roster of professional stylists.
Owners Marc and Kelly Rockquemore now have three locations, including Tampa Palms, in the Shoppes at Amberly; a South Shore location in the Riverview/Apollo Beach area; and the newest location, which opened in the Publix-anchored New Tampa Center plaza on Bruce B. Downs (BBD) Blvd. about 18 months ago.
New Identities specializes in hair styling for men and women, including color and cuts, plus perms, relaxers, conditioning treatments and even extensions, and also offers facial waxing.
âAt the end of the day, we want people to love their hair and feel like they got good value, too,â says Marc. âThey look at their beautiful hair in the mirror and feel really good about the experience they had at our studio.â
While the name âNew Identitiesâ implies dramatic makeovers â and they certainly do quite a few of those â Marc says that many of the studiosâ clients come in on a regular basis for color touch-ups and trims every few weeks, too.
âOur name makes you think weâre doing transformations on people, and we do a lot of projects and advanced color techniques,â says Marc. âBut, weâre not just doing purple and blue, though.â
He explains that his stylists often do color correction and hair repair, especially fixing hair thatâs been damaged. They also are experts at specialty colors and balayage, a technique of free-hand painting highlights onto the hair, creating a softer and more natural look.
âWe have more than 12,000 followers on Instagram,â Marc says. âWe post hundreds of photos on Instagram so people can see our work.â
Women make up the majority of the clients at New Identities, but Marc estimates that men are now about 25 percent of those who come in for services. He wants men to know they are more than welcome at any of the studios.
âWe encourage guys to come in,â Marc says. âThey get a complimentary scalp massage, a consultation, haircut, even a glass of wine if they want one. Itâs a very different guest experience than what you would experience at a barbershop or discount hair cutter.â
Expertly Trained Stylists
Marc and Kelly believe in ongoing training for all of the stylists at their salon and make it a point to bring in trainers to ensure that all New Identities stylists are trained in the latest techniques.
âWe put our money where our mouths are when it comes to continuing education,â says Marc. âWe fly in educators from New York or Los Angeles or wherever to do classes for just our staff.â
He calls the on-site training âa huge benefit to our stylists,â who otherwise might only see these types of techniques at an annual hair show with thousands of people in the room or by watching videos on YouTube.
âThatâs a completely different experience than having a trainer standing over you while you work on a mannequin,â Marc says. âThe training benefits our guests, too, because it allows us to bring the latest trends and techniques to them.â
He says he often hires stylists right out of hair school. Then, they go through an extensive training program to be sure theyâre ready to style and color up to New Identitiesâ standards.
âWe have a six-month associate training program, which is one-on-one job shadowing with one of our top stylists, where they learn every aspect of what that stylist does,â explains Marc. âItâs a very hands-on, intense training program that takes their skill level up to the next level. We have full confidence in every stylist who comes out of the program.â
Of course, he adds, not every stylist who is hired has to go through the associate program. Depending upon their skill and experience when they are hired, they may only go through the program for a short time.â
Marc says New Identities is always interviewing for new talent.
âWe put a different kind of spin on hiring,â says Marc. âA lot of businesses wait until they need to hire someone to do interviews, but we are always looking for the best people to fit our culture. When we meet them, we make room for them.â
He says New Identities is more stringent than most salons about who they allow into the business, looking for stylists who also have great character and personality, and are happy to be at work.
âWe know it when we see it,â Marc says. âI get compliments all the time about how nice our staff is. Thatâs really important to us.â
Tampa Palms resident Lisa OâNeil is someone who appreciates the salonâs commitment to both customer service and excellent training.
Lisa has been a client at New Identities for more than 12 years. She started at the Tampa Palms location, but followed her stylist to the New Tampa location. Over the years, Lisa says she has seen three different stylists, and she watches how all of the stylists interact with each other â and with the customers. âThey know what theyâre doing,â Lisa says. âThey keep up on training and all the new products.â
Lisa says she also loves the way sheâs treated at New Identities, and appreciates the special touches, such as always being offered a drink and being referred to as a âguest,â instead of a customer. Lisa says she often gets unsolicited compliments about her hair from strangers, whether sheâs traveling or just in the grocery store.
âIâm pretty picky,â she says. âThere are so many salons in the area, but Iâve never considered going anywhere else.â
A Budget For Everyone
New Identities now employs more than 40 stylists between its three locations. The cost for services varies depending upon the âlevelâ of the stylist.
Marc is always quick to clear up a misconception that a stylist at a lower level may be less competent than a stylist at a higher level.
âWe have six levels of stylists, based on the (customer) demand for their time,â says Marc. âThe misconception is that a lower level stylist is a less experienced or less talented stylist, but thatâs not the case. For example, we have three stylists who just started in Tampa Palms who are veterans â they each have been doing hair for anywhere from eight to 15 years â but they are at a lower level because they just moved to the area and are building their clientele. Essentially, their services are âon sale.ââ
Marc adds that all New Identities stylists are competitively priced for the area, but the stylists who are at the lower levels have more availabilities.
âWe can accommodate people looking for beauty on a budget,â Marc says.
Itâs also important to Marc and Kelly to be active in the community, so they participate in events that support worthy causes. On May 17, they participated in the annual âFashion Funds The Cureâ at Raymond James Stadium, where pediatric cancer patients are featured in a fashion show each year to raise money for the National Pediatric Cancer Foundation.
In years past, New Identities also has been the official salon of both the Tampa Bay Buccaneers cheerleaders and the Tampa Bay Lightning girls. The studio has been seen on HBOâs âHard Knocks,â Foxâs âAmbush Makeover,â TLCâs âA Wedding Story,â the NFL Networkâs âMaking The Squad,â and MTVâs âTrue Life!â
All three New Identities Hair Studio locations are open Monday-Thursday, 9 a.m.â9 p.m.; 9 a.m.â8 p.m. on Friday; and 9 a.m.â6 p.m. on Saturday. Theyâre closed on Sunday.
For appointments at the New Tampa New Identities Hair Studio (19038 BBD Blvd.), call (813) 579-1575. For Tampa Palms (15307 Amberly Dr.), call (813) 979-0760. For the South Shore studio (10639 Big Bend Rd. in Riverview), call (813) 741-1177.