By Matt Wiley
Are you jealous of your neighbor’s pristine lawn? Or, maybe you want your home’s landscaping to look just as professional and luxurious as the entrance to your community? Well, just recently, Totalscape Solutions, a local commercial landscaping company, began offering its expert services to residential homeowners in the New Tampa area.
Totalscape owner Mark Gonzales has been designing and maintaining landscapes for commercial properties, businesses, multi-family dwellings, condo associations and homeowners associations in Tampa and its surrounding communities for 12 years. Gonzales says he decided to expand his services to include residences just this past year.
“I was convinced that homeowners would benefit from our one-stop quality service,” Gonzales says. “Our goal is to make every property impeccable and of the highest quality on a consistent basis.”
Totalscape provides comprehensive landscape maintenance services year-round to meet each client’s needs at an affordable cost. The company’s landscape maintenance programs include general lawn mowing, trimming, edging, pruning, hedge trimming, tree (including palm tree) trimming and lawn treatment with fertilizer and pesticides.
“We also offer customized landscape designs,” says Gonzales. “Totalscape works with you to create a landscape design that will consider irrigation and sun exposure to accentuate your home’s exterior.”
Tampa homeowner and Totalscape customer Lori Swisher says, “I honestly can say Totalscape Solutions is the best lawn company that I have used in the New Tampa area! They have such great customer service and always are on top of everything. It’s nice to have a point of contact for questions, and if anything extra needs to be completed, they are right there! The quickness and reliability are fantastic. They are all about customer satisfaction!”
Gonzales attributes his company’s growing success to his dedication to customer service and work ethic and to his thirteen highly trained, experienced employees. A supervisor accompanies each work crew to ensure that your property is getting what it needs.
“I don’t just sell a landscaping service,” Gonzales explains. “Our people all provide quality work at a fair price.”
The end result of Totalscape’s work can be seen in the landscaping of the communities they service, such as The Sanctuary on Livingston Ave. and Covington Estates and Magnolia Trace in Cross Creek — and it speaks for itself.
“A company is only as good as the people who work for it,” says Gonzales, who adds that he and his team have a motto, “Always do what you say you’re going to do.”
Gonzales himself is impressively honest. “We strive for perfection, wanting to produce and maintain impeccable landscapes, but, we all make mistakes,” he admits. “I can’t tell a client that we’re perfect. But, what I do tell any client is that if we make a mistake, we will do whatever it takes to make it right.”
Totalscape Solutions is more than a lawn maintenance service; Gonzales and his employees will preserve the beauty of your property by laying and refreshing existing mulch to help retain moisture in the soil and protect your plants from Florida’s many insects. In addition to Totalscape’s comprehensive lawn care and weed control services, Gonzales and his staff also are experts on Florida’s landscaping needs, including being knowledgeable about the native plants, shrubs and trees that are best for the climate and terrain.
Irrigation & Lighting
Maintenance & Repairs, Too!
No matter how beautiful and healthy your lawn may be, Gonzales says, if you don’t have a proper and functioning irrigation system in place, your lawn will not flourish and could suffer damage. A properly functioning irrigation system is important to maintain a healthy landscape, explains Gonzales. And, though Totalscape does not install irrigation or lighting systems, Gonzales and his crew do perform maintenance and repairs. Currently, Florida is in its dry season, which Gonzales says is a good time to have your system checked. The Totalscape crew will check every sprinkler head and pipe to make sure that they are functioning properly and will make all the necessary repairs and replacements. Totalscape can even work to redesign your irrigation system, should you have drainage concerns in relation to your landscaping.
“We moved into a beautiful home that had a neglected landscape, irrigation and lighting system,” says Rob Chapman, of Lutz. “After interviewing a number of companies, we chose Totalscape Solutions and we are glad we did. They are responsive, knowledgeable and do what they say when they say they will do it. They have taken the neglected landscape and made it a place we are proud to call our home. They have proven time and time again that they were a great choice for our home’s exterior needs!”
Prior to founding Totalscape Solutions, Gonzales gained his business experience and customer service expertise from working in corporate sales. At one point, he says he even sold salon products such as Paul Mitchell and Redken. He moved to Florida from Atlanta 22 years ago.
“I was ready to leave the corporate scene,” Gonzales explains. “I wanted to own my own business — to create a business in which I could provide a high-quality service to my customers and employ a winning team.”
Gonzales is proud that Totalscape has had very little staff turnover, which is unusual in the landscaping business.
“We have some employees who have been with us for ten years,” he says, which could be because of some of the extra benefits that come with the job, including company fishing trips, which is Gonzales’ passion, and even paintball adventures. Gonzales lives in Land O’Lakes with his wife of 20 years and their three children, ages 1, 3 and 14.
If you want a winning team to care for your exterior home landscape, Totalscape Solutions can give you everything you need and will make you proud. Be sure to ask about the 10-percent rebate program for homeowners associations and their residents! For a free estimate, call Mark Gonzales at 348-0960 or visit Totalscapes.com.
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