LIFE IN THE BUBBLE

Candice Dupree pushes her 3-year-old twins Cali and Demi on swings near their home in The Ridge at Wiregrass Ranch.

Her 15th WNBA season is over for former Wharton High star Candice Dupree, and while she wishes her summer also included the WNBA playoffs, she says she couldn’t be happier. 

It was time to head home to be reunited with her three-year-old twins, Cali and Demi.

“I told my mom, whenever that last game is, I need you here the next morning to get me out of here,” Dupree said from Bradenton, where she wrapped up the season with her Indiana Fever teammates in the WNBA bubble at the IMG Academy on Sept. 12. “I want to get home.”

Home is Wesley Chapel, just up the road from Wharton, where Dupree remains the school’s all-time leading scorer.

Today, she says, her greatest accomplishments are raising the twins with wife DeWanna Bonner, a job she is eager to resume full time.

Photo by Ned Dishman/NBAE via Getty Images

Because Dupree and Bonner are both WNBA players, it is often no easy task. They play for different teams, have different schedules and because most women’s basketball players make more money playing overseas — before coronavirus and this summer’s WNBA season, Dupree was playing in Hungary, DeWanna in China — they have a hectic travel schedule and few days off.

While some WNBA players brought their children into the bubble — basically an isolation zone to keep the players coronavirus-free so the season could be played — Dupree was able to rely on mom Patty and Dupree’s twin sister Crystal, who she jokes enlisted as the nanny the day Bonner gave birth to the twins.

“We didn’t really know what we’d be getting ourselves into inside the bubble,” Dupree says. “At home, they have school, they play outside and in the pool. They wouldn’t have been able to do that (in Bradenton).”

The bubble was an experience Dupree says she won’t forget. She was playing in Hungary when President Donald Trump enacted a travel ban from Europe because of coronavirus, and, the very next day, she was hustling to get back to Florida. 

Photo by Ned Dishman/NBAE via Getty Images

When she entered the bubble in June for the WNBA’s 22-game schedule, the league was at the forefront of the social justice movement (photo on next page) in the wake of the death of George Floyd and nationwide protests. 

Dupree was active in the league’s initiatives and personally met with the League of Women Voters in hopes of becoming more involved with the voting community.

With the season over, Dupree is eager to spend time with the girls. 

“My girls are to the point where, when we talk, they are like, “Momma, come home, when are you coming home?,” Dupree says. “Initially, they were not like that. But, they are starting to miss their parents.”

Dupree is not looking to return to Europe to play hoops anytime soon and, at the age of 36, her WNBA career is finally winding down.

She will be a free agent. Her stats this year were in line with her career numbers of 14.4 points and 6.6 rebounds a game, and she is in great shape physically. She could play another two years, she says.

“But if a different job opportunity comes my way, I wouldn’t hesitate to take it,” she added. Opportunities she is interested in exploring include coaching at the professional level.

Do You Remember When…

Dupree was a silky smooth forward for the Wildcats, becoming the school’s all-time leading scorer and winning the Dottie McGahagin Award as Hillsborough County’s best girls player in 2001-02 (to go with a 4.8 GPA). She went on to be an All-American at Temple University, playing for three-time Olympic gold medalist Dawn Staley, and was the No. 6 pick by Chicago in the WNBA draft in 2006.

One thing she never imagined while making buckets at Wharton is that she would one day be where she is today — a 15-year WNBA veteran, a seven-time All-Star, a 2014 WNBA champion and one of the best players the women’s league has ever seen. 

“I never wanted to play in WNBA,” Dupree says. “I’m not going to lie. I didn’t even know what it was. I was so busy competing in so many different sports I never even watched pro sports on TV. I was just excited to be recruited and get a full ride somewhere.”

While it has been her consistency and steadiness that has defined her — she has never averaged less than double figures in points — Dupree is fifth all-time in WNBA career scoring, having put up more points than women’s basketball legends like Lisa Leslie, Sue Bird and Tina Charles.

In fact, for someone who never imagined playing professionally, Dupree is all over the WNBA career record book: second behind all-time leading scorer Diana Taurasi in field goals made, fourth in minutes played, and seventh in rebounding and games played.

In 2010, she put together one of the best WNBA seasons ever, averaging 15.7 points, 7.6 rebounds, shooting a blistering (and league-leading) 66.4 percent from the floor, and was second from the free throw line at 93.6 percent.

“I put together a pretty good resume,” Dupree says. “I’m on some lists with some very elite company. At some point, when I have I have time to sit back and reflect, I’ll say that was one helluva career. But, right now, I’m still wrapped up in it, playing and trying to win games, so I don’t pay it too much attention.”

Now that she’s home, Dupree plans to relax. She may check out the new Wiregrass Sports Campus of Pasco County near her home in The Ridge at Wiregrass, which recently hosted the seventh annual Candice Dupree Invitational, a girls basketball tournament for college hoops hopefuls. Dupree has sponsored teams for the tournament organizers, the East Tampa Youth Basketball Association, for years by buying them shoes and uniforms.

“It sounds great, we’ve needed something like that in that area for years,” Dupree says. She says one of her daughters may be interesting in the Sports Campus’ cheerleading program; the other, she laughs, leans more towards playing football.

And while she takes her kids on walks and plays with them in the pool, she’ll contemplate her next move.

“I’m not really in a rush,” Dupree admits. “I usually leave for Europe after Christmas but who knows if that will be happening. I just want to spend time with the girls and hang out for the time being. Then, we’ll see what happens.”

Business Beat: Updates On Aldi, Taco Bell & Medical Marijuana

The unsightly former Ruby Tuesday property will get a trim before construction begins on a new Aldi supermarket at the same location.

As he is wont to do (see AMC Theater, the old Sweetbay store, etc.), Tampa City Councilman Luis Viera met with code enforcement officials last week in an attempt to have the area around the closed Ruby Tuesday restaurant cleaned up.

Now owned by Aldi, which has yet to begin construction on its store on Bruce B. Downs (BBD) Blvd., Viera requested that someone come take care of the overgrown foliage around the former restaurant.

Viera got some good news — not only have Aldi officials said they will come clean the area up — which they did — they also confirmed that construction is set to begin construction on the New Tampa location soon. The German supermarket chain recently opened a location in Wesley Chapel in front of the Costco on S.R. 56.

(TACO) SHELL GAME: The Shell station on Doña Michelle Dr. could soon be a Circle K gas station, according to paperwork filed with the City of Tampa.

If those plans go forward, it could mean the end of the popular Taco Bell located adjacent to the current Circle K. According to information presented at a pre-application consultation last month, Circle K Stores Inc. is looking to redevelop the existing Shell gas station to become a larger Circle K gas station, and according to the preliminary concept, that would involve transforming the current convenience store to a 5,187-sq.-ft. store.

The Taco Bell would be replaced in Circle K’s plans by five parking spots and a sitting area, as well as a second proposed entrance/exit behind the convenience store.

Pre-application consultations are very conceptual and very vague, however. Here’s hoping this doesn’t mean the end of late-night taco and burrito runs.

LEGAL WEED: The Mattress1 One store in the Shoppes of New Tampa plaza in front of the New Tampa Home Depot (not to be confused with the Shoppes at New Tampa in Wesley Chapel; see below) has closed, and plans have been filed to transform the former store into a VidaCann medical cannabis dispensary.

According to county records, the location, which is across BBD from Panera Bread and next door to MIT Computers, will undergo a $90,000 renovation. 

It will be New Tampa’s first dispensary, and the second Tampa location for VidaCann, joining a location on W. Kennedy Blvd. that opened in 2018. For more information, visit VidaCann.com.

THE BEALLS TOLLS: The Bealls store (above) in the Shoppes at New Tampa plaza on BBD in Wesley Chapel is being replaced and will become a Ross Labels For Less store.

Bealls’ parent company Stage Stores, Inc., filed for Chapter 11 bankruptcy on May 11. Ross is the largest off-price retailer in the U.S. It is a popular place to pick up name brand items at affordable prices, hence the tagline “Dress for Less.”

The $250,000 Bealls demolition job began on July 1.

MORE WESLEY CHAPEL: The new Ross could have a new neighbor soon — Keke’s Breakfast Cafe, a popular Florida-only chain of about 50 restaurants throughout the state; the nearest locations are in Lutz, Temple Terrace and Carrollwood. The signs on the former real estate office tease that the breakfast joint is “coming soon,” although we are hearing that Keke’s is on hold at the moment, also likely due to Covid-19.

• Miller’s Ale House, which will be a new link in a popular Orlando-based franchised chain of sports-themed bar/restaurants, is officially under construction now in the Cypress Creek Town Center on the southwest corner of S.R. 54 and the Wesley Chapel Blvd. extension, across the street from the new Aldi grocery store.

• The Morgan Auto Group is beginning construction on its new 130,000-sq.-ft., seven-story (which will make it the tallest building in Wesley Chapel) BMW of Wesley Chapel, on S.R. 56, adjacent to the existing Mini of Wesley Chapel dealership (also owned by Morgan Auto Group), just east of I-75.

• Right across S.R. 56 from BMW (on Silver Maple Pkwy.), the long-awaited (plans were first filed in 2014) Volkswagen of Wesley Chapel dealership is much further along, as the building is now standing and the construction is continuing.

The Volkswagen dealership will feature a 21,796-sq.-ft. first floor, a 5,990-sq.-ft. second floor and a 2,604-sq.-ft. car wash.

Dr. Duga & Dr. Feeney Can Help Your Kids Enjoy Visiting The Dentist!

Dr. Paul Duga opened his practice in New Tampa more than 20 years ago and, along with Dr. Shawna Adams-Feeney, their office in Tampa Palms has grown into one of the area’s best-known pediatric dentistry practices.

Since opening his pediatric dentistry office more than two decades ago, one philosophy has always guided Paul Duga, DDS (Doctor of Dental Surgery).

“We provide one-on-one, private, patient-driven care,” he explains. “We provide dentistry that is safe and healthy, and also non-threatening, so kids don’t grow up with an irrational fear of dentists.”

He and Shawna Adams-Feeney, DMD (Doctor of Medical Dentistry) see patients at their Dr. Duga, Dr. Feeney & Associates Pediatric Dentistry office in the Somerset Professional Park in Tampa Palms, located off Bruce B. Downs (BBD) Blvd. at Amberly Dr.

Especially during times of uncertainty, Dr. Duga and Dr. Feeney (as she is called by most of her young patients) are reassuring. While facing a pandemic, the doctors’ always-calm tone helps parents to know their kids are in good hands.

“People want to know how their kids are going to be taken care of safely,” Dr. Duga explains. “That’s very important to everyone. We’re taking temperatures, doing screenings, and all the things we’re supposed to be doing.”

While the office has made some changes because of Covid-19 — such as adding Plexiglas barriers at the front desk — Dr. Duga says most of the health and safety precautions that are currently recommended have always been standard practice at his office.

“The governor of the state of Florida closed us for about six weeks, but not because of risk,” Dr. Duga says. “We already practiced sterilization techniques and barrier control, such as wearing masks and goggles, to keep our patients and staff healthy. We were shut down because front line people needed (so much of) the personal protective equipment.”

Closing dental offices meant masks and gloves that were desperately needed in hospitals would go there until production could be ramped up to provide enough PPE for both hospitals and all other medical offices.

“As far as social distancing is concerned, our office was almost designed for it,” Dr. Duga says. “Our floor plan allows us to keep families all separated and safe.”

He recognizes, however, that many people are even more anxious these days, and the staff does everything it can to counter that.

“We always try to maintain a spirit of positive-ness,” he says. 

About The Doctors

While Dr. Duga established the practice in 1998, he says working with Dr. Feeney — as he has since she joined the practice in 2005 and became his partner in 2009 — gives children the option to choose the dentist with whom they feel more comfortable.

Dr. Paul Duga

 â€śI really appreciate having Dr. Feeney here,” he says with a smile. “If a kid is struggling to connect with me, maybe the next visit he or she might want to go to Dr. Feeney. We do everything we can to keep the children comfortable.”

Both doctors are Board-certified pediatric dentists.

Dr. Duga earned his DDS degree from the Marquette University School of Dentistry in Milwaukee, and then worked as a general dentist in Milwaukee. He went on to earn his Certificate in Pediatric Dentistry from the Louisiana State University School of Dentistry in New Orleans.

Dr. Shawna Adams-Feeney

Dr. Feeney earned her Certificate in Pediatric Dentistry from the University of Connecticut Children’s Medical Center in Hartford, after receiving her DMD degree from the Tufts University School of Dental Medicine in Boston.

The doctors encourage their young (usually from age 1 up to about age 18) patients to come in every six months to maintain good dental health.

They provide examinations, cleanings, sealant placement, tooth repairs (such as fillings and crowns), as well as cosmetic whitening and orthodontic alignments.

“We do continuous growth evaluation, bite evaluation, and provide guidance through early orthodontic care,” explains Dr. Duga. The practice also offers braces and Invisalign invisible aligners for its patients, although they do also refer some patients to orthodontic offices, when needed.

For a child who has special needs or is too young to cooperate, a parent can choose sedation dentistry. An anesthesiologist comes in to safely manage the sedation, so the dentist can focus on fixing the teeth and getting them healthy.

“We do accept dental insurance, but we’re not an insurance-driven office,” says Dr. Duga. “Insurance is a contract for paying bills, not healthcare.”

The staff will gladly help patients and potential new patients understand their insurance benefits.

Happy Patients

“I’ve seen kids since they were one or two and now they’re going off to college,” says Dr. Duga. “You get to know these families. It’s been a wonderful thing.”

Atiya Young brings her four children to Dr. Duga and Dr. Feeney. In fact, her oldest, age 18, just came in for his regular cleaning and checkup before leaving for college.

“We started seeing Dr. Duga when he was one,” says Atiya, whose other kids are 15, 12 and 9. “They have friendly customer service and are very clean and organized. I love how they speak to them on their level, how patient they are with them.

Her daughter, Brooklyn, says she actually likes going to the dentist.

“You walk in and they’re so nice to you and so welcoming,” says Brooklyn.

Atiya says her kids like the perks, too, such as fun in the lobby — including video games — and TV screens and headphones in the chair, plus picking flavors for their toothpaste and being rewarded with a small toy at the end of each visit.

Atiya says one of her daughters has special needs. “They treat her no different than my other kids,” she says. “I have no concerns about them seeing her or caring for her. They just embrace her and meet all of her needs. They just love all my kids so much.”

Dan Paone lives in Arbor Greene and also brings his kids to Drs. Duga and Feeney. His children are ages 8, 9, and 10 and are in various stages of their orthodontic treatment. Like Atiya’s kids, they have only ever been to one dental office their whole lives.

“We like that our kids have had one pediatric dentist from the time we first took them to the dentist, including orthodontics,” Dan says. “It’s great that we don’t have to go anywhere else.”

Dan says that while he appreciates how “fantastic” Dr. Duga is with his kids, and that he also is great about communicating with parents, too, such as when he analyzes x-rays and explains to Dan exactly what treatments his kids might need in the future.

“I definitely recommend Dr. Duga and I wish we had someone like him when I was a kid,” Dan says. “Actually, I wish I had an adult dentist like him.”

Dr. Duga, Dr. Feeney & Associates is located at 15293 Amberly Dr. To learn more about the practice, visit DrDugaDrFeeney.com or call (813) 631-1100 to schedule an appointment or find out about your insurance/payment options.

One Former New Tampa Standout Is Chasing Big-Time Soccer Dreams

Former New Tampa youth soccer standout Austin Amer (in purple) started 26 matches last season for Orlando City B of the United Soccer League.

Austin Amer has lofty goals. The 20-year-old native of New Tampa is now in his second season as a professional soccer player with Orlando City B, which is in the second tier United Soccer League. 

Eventually, Amer says he would like to move on to play overseas, where the passion for soccer, as well as the paychecks, are higher. 

For now, like all of us, Amer is in his own little bubble. His world revolves around getting up early, driving to the training facility, filling out a coronavirus questionnaire, training before the midday heat becomes unbearable and heading back to his apartment for the rest of the day. 

His short-term goals during the pandemic are much smaller: “Going to Publix is the big highlight of the day,’’ Amer says. 

If he’s going to be in a bubble, it might as well be a soccer bubble. 

Amer grew up in Hunter’s Green, where there was always a soccer ball at his feet. By the time he was four, he was playing rec league soccer for the New Tampa Comets. One of the league’s directors noticed Amer’s talent and suggested to his father, Fred, that Austin practice with a group of seven-year-old club players. 

By the time Austin was seven, he could juggle a ball with his feet more than 3,000 times. There is a video on his twitter page (@austinamer) showing him juggling a roll of toilet paper. 

“Ever since I could walk I’ve been around a soccer ball,’’ Amer says. “My dad and I would always go up to the fields at Hunter’s Green and we would work on technical stuff. I’ve always been around soccer. It’s the only sport I’ve ever enjoyed playing.’’

Fred Amer, who introduced his son to the game, can vouch for that.

“He always had his ball with him,’’ he says. “It was in his blood.’’

Austin Amer as a six-year-old playing in New Tampa.

By the time Amer was playing U-9 club soccer, he moved from the New Tampa league to the more competitive Hillsborough United, which is now Tampa Bay United. He stood out so much that the family, which also includes his mom, Jan, and his younger sister, Alexi, decided it would be best for Amer to play on an elite U-12 club in Orlando when he was in the sixth grade. 

During that year, Amer attended Benito Middle School. On most days, he and his father would drive to Orlando right after school and not return home until 11 p.m. By the seventh grade, Amer started virtual school. His day consisted of morning workouts by himself in Hunter’s Green, school work, then practice in Orlando. 

By the second year, he was spending a few nights in Orlando with a fellow club player to ease the travel. 

“After that first year, it was just too much,’’ Amer says. 

“We’ve gone through quite a few cars,’’ Fred Amer adds. 

Austin’s travels were just beginning.

Before his senior year, when he was 17, he had a chance to play for the Barca Residency Academy in Casa Grande, AZ. The brand new academy was partially run by FC Barcelona, an elite club in the top-level “La Liga” in Spain. Think IMG Academy in Bradenton, except strictly for soccer.

After a tryout, he was given a full scholarship to play for Barca’s U-18 team. Leaving home was another sacrifice in chasing his soccer dream. 

Amer, a midfielder, thrived on both the U-18 and U-19 teams in his year-plus with the club. During a showcase in the winter in Lakewood Ranch, he was spotted by some Orlando City scouts. Ironically, the scouts didn’t realize that just two years earlier, Amer’s club team was affiliated with Orlando City. They wanted him to join their B team, which was one step down from Orlando City of Major League Soccer. 

He decided to leave his Barca team during the season, when Amer became the first Barca player to sign a professional contract. 

“He’s chasing the dream that he has,’’ his dad says. “If he really wanted to go through with the sport, he had to follow this path.’’

The Amers were able to see Austin play last season. He played in 26 matches as a 19-year-old and was impressive enough for Orlando City to bring him back this season. 

The 2020 season hasn’t gone exactly as planned. The only way the Amers can see him play is via livestream. Earlier in the year, Amer suffered a shoulder injury that kept him out of a few games. Also, an inconclusive Covid-19 test forced him to sit out a bit longer until he got two straight negative tests. 

However, he’s back on the field now and doing the thing he loves to do. The season runs until late October. After that, Amer’s contract will be up and he could move on yet again. 

“My goal in the future is to play in Europe at some point,’’ he says. 

USF Federal Credit Union Offers Sterling Service In Tough Times

While the USF Federal Credit Union has stressed online banking, the lobby at the New Tampa branch on Bruce B. Downs Blvd. has been made safer for those who need an in-bank experience. (Photos: Charmaine George)

Like all businesses, the USF Federal Credit Union (FCU) has been forced to adapt and change throughout the Covid-19 pandemic.

However, while many businesses have struggled, the USF FCU has continued to thrive.

The credit union’s New Tampa branch, which opened in the fall of 2018, is located at the northwest corner of Bruce B. Downs (BBD) Blvd. and Imperial Oak Blvd., in the Trout Creek area of New Tampa, just south of County Line Rd. (across from Burger King).

While the New Tampa location’s lobby shut down in March, its drive-through window has remained open throughout the pandemic.

Now, several months into the crisis, USF FCU’s main branch on the Tampa campus of the University of South Florida has reopened for regular business hours, while the New Tampa lobby is open by appointment only. 

A History Of Helping

From humble beginnings more than six decades ago, when it was founded in 1959 with just 16 members and total assets of $505, the USF FCU has grown to more than 60,000 members and $800 million in assets.

While it originally served only USF faculty and staff, today, current USF students and alumni are eligible to be members, along with employees of more than 40 affiliated companies that have business partnerships with USF. That list includes Tampa General Hospital, Moffitt Cancer Center, Darden Restaurants (the parent company to Bahama Breeze, Olive Garden, etc.) and more than 40 other companies, listed at USFFCU.com/eligibility.

The USF FCU offers personal banking services — from checking and savings accounts, to money market accounts and CDs (certificates of deposit), auto loans, home loans, personal loans and more. The credit union also offers business banking.

The difference between USF FCU and a typical bank, explains brand and promotions manager Bill Steiger, is the credit union’s focus on serving its members.

Online Banking

One way the USF FCU has kept both members and employees safe during the pandemic has been by education members about how to bank without leaving their homes.

Steiger says a new online banking platform was rolled out about 18 months ago. As of January 2020, about 58 percent of members who had a checking account with the credit union were using it.

That changed during quarantine and safer-at-home orders.

“We made tutorial videos to show people how to deposit a check with their phones,” Steiger says. “We did a promotional campaign and educated people on how to use digital banking, and saw success in getting people on board and using it.”

He says now, 97 percent of members who have a checking account use online banking to make deposits through their phones or to complete other transactions. 

“That has helped us to be able to continue to serve our members,” Steiger explains.

USF FCU also served front-line workers in the midst of the pandemic.

Between April 9 and May 5, USF FCU provided catered meals for a total of 950 front-line workers at Tampa General Hospital, AdventHealth Tampa and AdventHealth Covid-19 testing sites, plus other hospitals in the Tampa Bay area and the USF Police Department.

“It was our way of giving back,” Steiger says.

The credit union also served its members in the most flexible way possible.

Knowing that some members were furloughed or laid off from their jobs, USF FCU made hardship loans available with very low interest rates. Members also were offered a “skip-a-pay” option, which doesn’t reduce the amount owed, but extends the length of the loan. 

“That gives our members the ability to not have a car payment one month, for example,” says Steiger, “which is important if you’re furloughed and not getting a paycheck.”

Steiger adds that USF FCU also has been busy with home and auto refinance loans, which allow members to lower their monthly payments and save money during this time of great need.

PPP Loans, Too

Knowing that businesses were going to need assistance to navigate through the pandemic, USF FCU also made it a priority to help its business customers during these most difficult of times.

“We were one of the first credit unions in the area to offer Paycheck Protection Program (PPP) loans through the federal government’s Small Business Association,” Steiger says, “allowing us to manage the loans to small businesses and single-owner businesses.”

He says the credit union has provided 486 PPP loans — totaling $18 million — which are fully forgivable by the federal government, if all conditions are met.

Kelly Stuart Williams, owner of Pegasos Public Relations, has been a member of the USF FCU since 1990.

She says she had never previously considered using the credit union for her business banking needs until she received an email from USF FCU that shifted her thinking.

“They were very proactive in letting all their members know they were staying on top of the PPP loan program,” says Williams, who realized she wasn’t hearing that from any other bank. 

She says she reached out and opened a business account, and was able to be one of the first to fill out an early PPP application.

Unfortunately, like a lot of small businesses in our area, Williams’ initial PPP loan application was rejected. But, the credit union representative told her not to worry. They would help her get positioned for the second wave of loans.

“It was so different,” Williams says. “The other banks (she looked into) have a policy that if you’re not already a business banking customer, they’re not doing your banking loan.”

The second time around, Williams did receive a PPP loan from USF FCU, and she says she couldn’t be happier.

Now that she has qualified for and received her PPP funds, Williams is counting on USF FCU to keep her informed regarding the forms and processes to have the loan forgiven. 

“Sure enough,” she says, “they are way out front from anyone else I’m hearing from.” 

Steiger says that’s the goal.

“We were pleased to be able to offer that and really help those people keep their businesses going and their employees employed,” he says.

Sterling Award Winner

While serving its customers well may sound like a matter of opinion, there is at least one objective indicator that measures USF FCU’s effectiveness in its business practices. 

In June, the USF Federal Credit Union was honored with the Governor’s Sterling Award. 

This exclusive award goes to companies in Florida that are “high performing, role-model organizations, both private and public, who demonstrate superior management approaches and role model results.”

Fewer than 100 organizations in Florida have earned the award since the Florida Sterling Council was created by the state legislature in 1992.

USF FCU is only the second credit union to ever win the coveted honor.

Steiger says that USF FCU began working to put these best practices in place more than four years ago.

“Our organization was getting larger, so we wanted to be sure that our processes were constantly improving,” he explains. “The Sterling process is a very detailed and rigorous set of activities to show continuous improvement and performance excellence.”

This is the first year that USF FCU applied to have examiners evaluate their business, and Steiger says it was “truly a tremendous honor” to receive the Governor’s Sterling Award during this first attempt.

The New Tampa branch of the USF Federal Credit Union is located at 20610 BBD Blvd. The lobby is currently open by appointment only. The drive-through windows open at 8 a.m. weekdays, closing Mon.-Thurs. at 5 p.m., and at 6 p.m. on Friday. It also is open 9 a.m.–1 p.m. on Saturday. For more information, visit USFFCU.org or call (813) 569-2000.