As soon as you step into the AdventHealth Care Pavilion New Tampa on Bruce B. Downs Blvd., just south of Cross Creek Blvd. in front of Hunter’s Green, you are greeted at the “Welcome Center” reception area by smiling faces who help make both walk-in patients and those with appointments feel welcome. (Photos on these pages provided by AdventHealth Care Pavilion)

When the AdventHealth Care Pavilion New Tampa opened back in 2021, it was poised to serve the community as a modern, convenient way to meet the area’s primary healthcare needs.

Two years later, the Care Pavilion,  located on Bruce B. Downs (BBD) Blvd., just south of Cross Creek Blvd. in front of Hunter’s Green, has delivered on its promise to provide a reimagined experience to make going to the doctor easier.

“AdventHealth Care Pavilion New Tampa is committed to meeting the growing healthcare needs of the community,” says Victor Odoh, the market director for Advent Health Care Pavilion New Tampa. “With a comprehensive range of services under one roof, including primary and specialty care, pediatrics, imaging, an on-site lab and more, our purpose is to provide convenient and accessible healthcare to those we serve.”

The 50,000-sq.-ft. building is home to primary care physicians and providers, on-site labs and imaging, and an expanding list of specialties. Patients sign in one time at the concierge Welcome Center and don’t need to go anywhere else. An in-house pharmacy means patients can even leave with their prescriptions already in hand.

With its Care Pavilions, AdventHealth has reduced or eliminated altogether many of the frustrations that are typical of a visit to the doctor’s office — such as having to schedule way in advance, dealing with crowded waiting rooms with long waits to see the doctor, and having to fill out pages and pages of forms.

The New Tampa Care Pavilion is open for early morning appointments, evening hours, and even all day (8 a.m.-5 p.m.) on Saturday, for flexibility and convenience.

“(Local) families need access to high-quality medical care,” says Odoh. “Advent Health strives to make health care easier and more convenient for our patients, reducing the need for additional trips elsewhere. That is why the AdventHealth Care Pavilion New Tampa offers same-day appointment availability, weekend hours and convenient registration, along with in-house labs, imaging, and an in-house pharmacy.”

AdventHealth is adding advanced practitioners and physicians to the location, to be sure they can accommodate the number of people who visit.

In addition to its primary care services and various subspecialties, including cardiology, dermatology and pediatrics, the on-site Imaging Center offers services such as Magnetic Resonance Imaging (MRIs), computed tomography (CT scans), dual X-ray absorptiometry (DEXA scans), X-rays, Ultrasound imaging and 3D Mammography, with a separate women’s suite to provide a private, comfortable area for women to receive breast care.

Odoh explains that the Hunter’s Green location offers a short-bore MRI unit (photo left) for enhanced patient comfort. 

“Depending on the exam,” he says, “we can scan head first or feet first to allow positioning closer to the entrance of the machine. We provide headphones with music of (the patient’s) choice, positioning supports, sheets and blankets to provide a relaxing environment during the exam. The imaging technicians always aim to make patients as comfortable as possible.”

And, while the Care Pavilion is not an urgent care center, it is structured in such a way that patients can receive all of the care — and convenience — they would receive at an urgent care facility.

“We’ve added additional primary care physicians within the Care Pavilion over the last year to care for our growing community,” says Odoh. “We are also excited to share that the New Tampa Imaging Center now performs daily pediatric and adult scoliosis studies on an outpatient basis. Scoliosis studies are a series of X-rays used to (properly) identify curvatures of the spine. Appointments are not necessary, and walk-ins are welcome.”

Appointments are available for patients who prefer them, but if you don’t have an appointment, you can still walk right in and expect to be seen in a reasonable amount of time. You may not get to see your favorite doctor — whose schedule might be already filled for the day — but there will be someone available to see you in a timely manner.

Another perk of the AdventHealth Care Pavilion is that patients won’t be asked to fill out forms over and over again. Online registration and communication through a patient portal and app mean communication with the office and its services are available at your fingertips.

Entering The ‘Kids Zone’

For parents, another inconvenience of going to the doctor themselves can be having to bring their children along and keep them entertained. But, the AdventHealth Care Pavilion has a solution for that, too.

“For families with young children, the Care Pavilion has a ‘Kids Club’ — (with) complimentary care for children ages three months to 12 years — so parents can enjoy stress-free appointments,” explains Odoh. 

Parents who are being treated or seen at the Care Pavilion can have their kids watched at the facility’s on-site, secure “Kids Club.”

The Kids Club can host up to eight children at a time, while their parents are seeing a doctor in the building.

Odoh emphasizes that the Care Pavilion does not charge any fee for the Kids Club, which follows strict safety measures, such as procedures for registering and releasing children, and doors are kept locked for security.

The Care Pavilion still has room to grow, and AdventHealth is committed to delivering convenient and accessible care to meet the community’s healthcare needs. 

A recent Google review gives the facility five out of five stars.

“We have been with AdventHealth for three years, (and) at the Pavilion since it opened,” says Colleen Scherer in her review. “They are always helpful and accommodating, but today was above and beyond. We have multiple family moves coming up soon, as well as a child going off to college. With everything happening simultaneously, I had questions to clarify what was needed to complete paperwork for the college. I went in person to ask my questions and the staff jumped into action not only to answer my questions but get everything needed done TODAY, which was completely unexpected… Everyone was so kind and helpful!”

Odoh summarizes the bottom line for the facility, “We want (people) to know that AdventHealth Care Pavilion is dedicated to providing high-quality healthcare and supporting the well-being of our patients.”

The AdventHealth Care Pavilion New Tampa (8702 Hunters Lake Dr.) is open Mon.-Fri., 7 a.m.-7 p.m., and 8 a.m.-5 p.m. on Sat. For more info, call (813) 467-4700 or visit AdventHealthCarePavilion.com.

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