If You Have A Dog Who Needs Training, Check Out Don’s Dogs!

Dons Dogs4
If you want to be able to be confident that your dog will be able to behave in any social situation, you may want to call Don Grady of Don’s Dogs. He can even make your rambunctious puppy or skittish rescue dog behave like a champion.

Don Grady says he was a whiz in the kitchen back in the 1990s and early 2000s. In Washington, D.C., he studied the culinary arts and worked as a chef, and after moving to Florida in 2004, he worked at several restaurants in Tampa.

He had yet to discover his true calling, however, even though his wife Valerie already had a pretty good idea of what it was destined to be.

Unbeknownst to her husband, she saw that a local pet store was looking for dog trainers. Don may have been hesitant about a career change, but his wife had seen him train their dog as well as some of their friends’ dogs, and decided to apply for him.

The rest, as they say, is history.

“They called, she took the phone call and said, ‘Yeah, he’d love to meet with you guys,’’’ Don recalled. Two interviews later, he was offer and accepted the job.

Today, he owns Don’s Dogs, a come-to-your-home dog training business, at least until he can find a place to call his own in Wesley Chapel or New Tampa. Don currently has about 20 clients, which is just about the maximum he can fit into a busy schedule turning unruly or shy dogs into well-adjusted and well-mannered pets.

“I was a classic chef, and I thought that was the greatest job in the world,’’ Don says. “My wife for years told me I should be a dog trainer, but I told her she was crazy because I had no formal experience like I did in culinary.”

But, as it turns out, Valerie wasn’t crazy. She was just prescient.

For years, Don had been asked by friends for tips on dog training, because his dog, Zoe, a Border Collie mix who is now 16, was so well-behaved. After four years of honing his skills at a pet store, Don felt he was ready to branch out and start his own business.

He said he was successful working in a shop, and has parlayed that — with the help of word of mouth, social media and advertising — into a busy career. He says he would like to one day open his own dog training school so he can do puppy socialization classes and teach agility skills, to name a few. Until then, however, he is staying mobile.

How It Works

Don will usually make an appointment with a new client at their home, to interact with the dog in its own environment for its first session and see how the dog’s owner reacts as well. Every dog is different, Don says, and they often require different training methods.

Puppies are the easiest to work with, with adult dogs a little harder to train. The level of training depends upon what the client is looking for — most just want a dog that behaves well at home — but 20-30 percent, Don says, desire further training so their dog can become a therapy pet, able to spread joy while visiting schools and hospitals.

Dons Dogs2“Don’s great,’’ says client Heather Moran of Meadow Pointe. “We learned from the first session he did with us. I learned and Bo (her seven-month old golden retriever) learned. Don has a great connection with the dog, and he has a good way of teaching me, too.”

When it comes to turning dogs into perfect pets by teaching them to walk nicely, come when called, drop things they shouldn’t have in their mouths and greet people without jumping on them, Don says his success rate is sky-high.

Depending upon what his clients are looking for, Don crafts a specific course for each dog. “I tell people it’s like college courses,’’ he said. “There’s undergrad, Masters and Doctorate.”

Simple obedience can take six hours of training, spread over 4-6 weeks, with the owner having plenty of homework in between lessons. The skills Don tries to teach each dog are sitting on command, leaving items alone (“Don’t look at that,” he will tell a dog), giving the owner its full attention and not jumping up on people when it meets them.

For more advanced training, he says, another six lessons are sometimes required. Don is a regular at the Lowe’s in Land O’Lakes, as well as at the Tampa Premium Outlets mall, where he will take dogs to practice what they learned in the first course.

Sometimes, it’s a morning trip when the locations are usually less crowded. As the lessons get tougher, lunchtime trips on weekends, when both places are at their busiest, are scheduled.

“He doesn’t just train in the house, he takes you out into real-world situations,’’ says Moran, who hopes Bo will take the Canine Good Citizen (CGC) test when he turns 1 and go on to become a therapy dog. “I just like knowing I can take him anywhere in any situation and he’ll be able to handle it and I’ll be able to handle him.”

By the time Don is done giving a dog its second course, they are usually ready for the 10-step American Kennel Club (AKC) CGC test — the gold standard for dog behavior. Don is an AKC-approved CGC Evaluator, and can administer the CGC, AKC S.T.A.R. Puppy and AKC Community Canine programs.

Don often takes his own dogs — Zoe and Abby, a 4-year-old Pitbull mix therapy dog — to retirement centers to interact with residents as part of his Canines For Christ program. Abby also helps out with his training, by helping soothe the fears and aggression other dogs may be feeling.

Another client, Kathy Lahr, a mom to a 2-year-old Standard Poodle, says, “Tonga is the best dog I’ve ever had, and I’ve had a few, and couldn’t have done it without Don.” She says that when Tonga was 10 months old, he was “petrified of everything,” the result of growing up on 45 acres and not being around many people or cars.

“She was so shy, she wouldn’t even look up at you,’’ Lahr says. But Don changed all that. In fact, Tonga is now a regular visitor at hospitals, schools and age-assisted facilities.

Don trains 4-5 dogs a day, five days a week. He leaves one weekday open and one weekend day open for emergencies and schedule changes. He has built dozens of relationships over the years with his business, which is why he calls it Don’s Dogs. Even after training is complete, he says he always feels connected to his furry students. He will organize dog walks with some of his graduates just to touch base, or get a group of his former pupils together for a “Yappy Hour” on some restaurant patio somewhere.

Today, the classically trained chef can’t imagine doing anything else for a living. Sure, Don can still whip up an elegant dinner in his kitchen, but only after doing what he loves most during the day.

“No matter if I had a good day or a bad day, I still played with puppies,’’ Don said. “People should be jealous. It’s the best job in the world.’’

For more information, visit DonsDogsTraining.com, visit his Facebook page, or email donsdogs@yahoo.com. Don can also be reached at 784-2698.

American Wood Flooring Keeps Up With All Of The Latest Trends

American Wood Flooring
Andy Dunning, who operates the Wesley Chapel American Wood Flooring store he owns with his family, has everything you need to make your home more beautiful, whether you want to sell it or make it more livable for your family.

Although we really only know each other through doing business with each other, I consider Andy Dunning of American Wood Flooring, located in the SuperTarget-anchored Northwood Shopping Center (next to Marshall’s) on Bruce B Downs (BBD) Blvd., to be a good friend. Andy is easy to work with, pays his bills and, best of all, he always gets great results from advertising in both our New Tampa and Wesley Chapel issues (he does alternate markets sometimes) and, especially, whenever we run another article about his business.

“The first article you did about me when we first opened here in Wesley Chapel (almost ten years ago) generated something like $70,000 in orders,” Andy has told not only me, but his customers, too. “And, every story has generated thousands of dollars in new orders.” He adds, “If you’re in New Tampa or Wesley Chapel and want to improve the look of your home, we have everything you need to help you keep up with all of the latest trends in flooring, whether you’re looking for real hardwood, laminate, porcelain tile or carpeting.”

And, why shouldn’t he get results? Andy runs the Wesley Chapel store as part of a family business with two locations and nearly a quarter-century of experience. He and his father (Pat) and stepmom (Marcia) have prices that Andy promises are always competitive with the so-called “super stores” and he and his family stand behind everything they sell.

Andy says, “This is still an independent, family-owned company that has been selling and installing floors in the Tampa Bay area for 23 years,” when Pat and Marcia opened the original store on U.S. 19 in New Port Richey.

That location moved to the corner of Mitchell Blvd. and Little Rd. in 2005 in the Trinity area. The Wesley Chapel/New Tampa location has been open for almost a decade and both stores offer a wide variety of flooring options to add extra appeal to any home.

So, What About Those Latest Trends?

“The most popular items people come in looking for are still the wood-look ceramic tile, which combines the rich, beautiful look of real wood and the durability of tile, and hand-scraped, or ‘distressed’ finish hardwood flooring,” Andy says. He notes that he sells a lot of the Barista Collection by Shaw wood-look tile and the hand-scraped “American Scrape” wood flooring by Armstrong.

He also says that wood-look tile has the advantage of being water resistant (“which can be important in flood situations”) and that the pre-scratched wood also is a great floor in homes with kids, since any “accidents” that may happen just add more “character” to the “already dinged up” look of the flooring.

unspecified-8Two of the hot trends in laminate flooring are the Tarkett vinyl planks, which Andy says are quieter than most laminate floors (“There’s no hollow sound”), and the Alloc laminate floors, which have a locking mechanism built into the laminate and Alloc is therefore one of the few laminate companies to offer a lifetime limited warranty on topical moisture. “If a flower pot full of water was to spill on it, no problem,” Andy says. American Wood Flooring also carries the popular Freedom collection laminate by Shaw.

“We’re proud that so many of the products we carry, like Shaw, are ‘Made in America,’ rather than in China or Germany,” Andy says. “Yes, our exotic hardwoods are from Brazil and we do carry some German and Chinese products, but a lot of people are really looking for that ‘Made in America’ label these days.”

Another hot imported commodity at the store is the Italian porcelain by Happy Floors, which comes in 12” x 24” rectangles, instead of the traditional squares, which normally only go up to 20” x 20” — with many smaller sizes available, but usually no bigger.

You Deserve Great Service AND Great Prices!

All of the prices per square foot Andy will quote you at American Wood Flooring include delivery, installation, moving all of your furniture around for you, removal of your old carpeting, tile or flooring (with no charge for disposing of it) and, “all of our installers are in-house and have been certified to install Armstrong, Bruce and the other major manufacturers’ flooring,” Andy says. “We also give you a free cleaning kit and free felt pads to keep your furniture from scratching the floor. A lot of places charge extra for many of those same services, so our prices are even better than they seem.”

Oh, and there’s never sales tax charged on the floors (because the government doesn’t collect sales tax for major home improvements), as long as you have American Wood Flooring install it.

“We also warranty all of the floors we install for as long as you own your home,” Andy says. “Unlike the major home store retailers, the warranty is with us. At Lowe’s or Home Depot, the warranty is from the installer, not the store.”

That can lead to unexpected problems. Those warranties can be important, especially with laminate floors, which (unlike hardwood floors) are not glued to your concrete slab.

And if that isn’t enough, Andy says that, in addition to his already-competitive prices, there are always bargains to be had at American Wood Flooring, because, “We’re always being offered specials by the different manufacturers.”

And yes, American Wood Flooring does carry and install both carpet and tile, as well as wood and laminate floors.

American Wood Flooring’s Wesley Chapel showroom is located at 1285 BBD Blvd. The store is open Monday-Saturday, 9 a.m.-6 p.m., and 11 a.m.-4 p.m. on Sunday.

For more information, visit AmericanWoodFlooringFL.com, or call 991-7999. And don’t forget to ask about the special financing available — 12 months with 0% interest (with approved credit).

Wiregrass Ranch Prepped For Major Projects

Wiregrass Ranch Map
(Map by Blake Beatty)

West Palm Beach-based commercial developer John Dowd played a pivotal role in the development of the Wesley Chapel and Wiregrass Ranch area near S.R. 56 when, with the stalwart help of JCPenney as the lead anchor, he helped spearhead the birth of The Shops at Wiregrass mall.

Dowd admitted that it wasn’t easy. Right before the mall finished, the economy started to slow. Had it been six months later, Dowd doesn’t think the mall would have ever been built. “We had tenants come to us who had literally just signed leases and wanted out,’’ he said. “Everybody was so afraid of what was going to happen to the world.”

But, thankfully, the world did survive. And, so did the mall.

Wiregrass Ranch DRI
John Dowd shows a map of the Wiregrass Ranch DRI and where some of the planned construction will take place.

Dowd is back in the area, and is again teaming up with local landowner/developer JD Porter to help give the Wiregrass Ranch Development of Regional Impact (DRI) another economic shot in the arm.
At the Wesley Chapel Economic Development meeting at Mulligans (inside New Tampa’s Pebble Creek Golf Club) on April 28, Dowd and Porter regaled a crowd of more than 100 local business leaders with tales from the past, but mostly of a future they see as bright and bustling.

The Wiregrass mall, which Dowd said didn’t have the start everyone had hoped when it opened in 2008, is now enjoying the kind of success that was expected. That is triggering further development in the area, as the Porter family carefully and judiciously parcels out its land to businesses and developers who fit into their long-range plans.

Dowd said he was attracted to working with the Porter family because of the family’s deliberate style. Unlike many landowners, JD Porter said he is no rush to sell to the highest bidder and turn an instant profit. Instead, the Wiregrass Ranch DRI continues to only greenlight projects the Porter feel add value to the entire area.

Wiregrass Ranch Set To Expand

Here’s some of those plans Porter and Dowd shared at the Economic Development meeting:

1. On S.R. 54, just down the road from Walmart, the first project between Dowd and Porter will be a 12,600-sq.-ft. strip center, with two nicely designed buildings. Two restaurants are already signed up, with two more close to coming aboard as well. The project will feature a typical mix, including a cell phone store, nail and hair salons, restaurants and “good neighborhood use” businesses.

“We already have more interested tenants than we have space for,’’ Dowd said.

2. On S.R. 56, east of the Wiregrass Mall expansion (which will include restaurants, a movie theater and a grocery store), Porter and Dowd are doing is having site work done at another shopping center, to be called Wiregrass Commons at 56, which will include a “green” or specialty grocery store.

Nothing has been signed yet, Dowd said, and “we’re not doing any of the small stuff until we get an anchor signed up. Once that happens, that will be a 50,000-60,000-sq.-ft. project in total and a nice addition to the area.

3. Porter also said a hotel would be finalizing a deal within 30 days, and that is expected to also immediately east of the Wiregrass Commons at 56 project. He did not say which hotel, but we have heard rumors it will be a Marriott Fairfield Inn.

4. Even further east on S.R. 56, the long-awaited Raymond James Financial campus is close to officially announcing its arrival.

No, seriously.

JD Porter says big things are coming.
JD Porter (left) says big things are coming to Wiregrass Ranch, including Raymond James.

Porter joked that he was sick and tired of talking about the long-rumored project, which some had begun to doubt. But doubt no more.

“We got good news (April 27) and I truly believe within the next 2-3 weeks we’ll have a permit,’’ Porter said. “Having that permit triggers the closing. Having that closing means the other two or three office users, which we are we are talking to right now — anywhere from 600,000 square feet to another 1.2-million-sq.-ft., Fortune 50 companies — they close, and I would suspect we’re going to see movement within the next 4-6 months after that.”

Porter said Raymond James will add between 4,000-6,000 jobs, and that you can double that total to 8,000-12,000 jobs with the other unnamed businesses set to follow.

That will also begin to create some of the day traffic that Dowd says is necessary if the area is going to attract more quality restaurants, as well.

5. Porter said they will be closing on an assisted living facility, “in the next 45-60 days”. Porter didn’t disclose any other information, but the facility will be called Beach House at Wiregrass Ranch Assisted Living & Memory Care, which is owned by the Prevarian Companies.

The facility will be multiple stories when completed next to North Tampa Behavorial Health, which also is expanding and will be adding 48 rooms by the end of the year.

6. As part of trying to force vertical integration into the development plan, Porter said that in 30-45 days construction also should begin on a condo project, called Altis at Wiregrass, which will be located directly north of Wiregrass Commons at 56.

“If I would’ve said condos in Pasco County 3-4 years ago, you probably would have told me to get the hell out of here,’’ Porter said. “Well, it happened.”

Porter hinted at four-story structures, with rooftop pools and verandas. “Something typical of Hyde Park and South Tampa,’’ he said. “But not typical Pasco County.”

The condos, which according to site plans will include 394 multi-family dwellings in 15 separate buildings, are part of Porter’s plan to build new and different projects in the area. “If you wanna play in the sandbox, you have to step it up,’’ he said. “We are very fortunate to be in the right area. If people want to be here, bring something new to the table.”

Just The Beginning Of New Phase For Wiregrass Ranch

Porter promised other major announcements concerning major retailers still to come. But for now, he is pleased with the area’s progress, citing the proximity of an expanding hospital, a state college with room to grow into a full-fledged university and more retail in the area. He also expects an increase in new homes as well, and once the residential areas mature a mixed-use town center can be developed.

DonPorterWEB
Members of the Wesley Chapel Chamber of Commerce Board, including past President Jeff Novotny (holding plaque) were honored to present the plaque that will adorn the boardroom at the WCCC office in The Grove named for the late Don Porter to Don’s son JD and daughter Quinn (center), during the Chamber’s Economic Development briefing at which JD and commercial developer John Dowd spoke about Wiregrass Ranch.

Porter also said his family is rethinking its commitment of donating 120-acres to the county to build a park in the area. A tennis center fell through more than a decade ago, as did a proposed baseball complex on the site last year. In November the county announced it would be seeking partners in a public-private relationship to build an indoor facility on land that also would include outdoor fields.

But Porter, frustrated with the county’s inability to move forward on donated land, says he may take back some of it back by the end of the year and build the park privately, as part of his long-range plan to provide the area with “synergy”.

“We are looking to create something we can be proud of out here not just tomorrow, but 10-50 years down the road,’’ he said.

Look for more updates on this area at WCNeighborhoodNews.com.

Asian Medicine & Licensed Massage Therapy Meet At Barefoot Massage!

Barefoot MAssageBad backs, wonky knees and tight hips beware: Licensed Massage Therapist (LMT) SaRee Purcell may be petite and soft spoken, but when she walks on your back, there’s not an ache or a sore muscle that can withstand her magic feet.

SaRee is a practitioner of Ashiatsu Oriental Bar Therapy and the owner of Barefoot Massage of New Tampa, located in the New Tampa Professional Park off Bruce B. Downs (BBD) Blvd.

While holding onto parallel bars above the massage bed upon which a client lies, SaRee uses her feet to literally “walk” on her client’s back, exerting deft, skilled pressure to ease out kinks and stretch tightly coiled tissue.

It was on a snowy Minnesota night, when SaRee was 15 years old, that she was in a serious car crash that left her with severe whiplash and chronic pain. She tried everything from medication and physiotherapy to Reiki – a healing technique based on the principle that a therapist can activate the natural healing processes of the body through touch – but it wasn’t until her doctor prescribed a massage that she finally got a respite.

That massage she got as a teen not only gave her pain relief, it also showed her that healing through massage was her calling.

How did she pay it forward? By literally walking all over people. SaRee, 39, was certified in Ashiatsu Oriental Bar Therapy in 2004 and became a Licensed Massage Therapist (LMT) in 2006.

“I’m a born caretaker,” she says. “I get to treat all my patients like I’m their mother. I like helping bodies heal naturally without medicine, the way it was intended to be.”

BarefootShe has been doing Ashiatsu therapy since 2004. “Ashi” means foot and “atsu” means pressure in Japanese, and SaRee began to study it when treating athletes with injuries. “I was attracting deep tissue (massage) clients. They were big men and I’m small, so eventually, I started using feet. It only seemed natural to start walking on people.”

Johnny Taylor, a Wesley Chapel resident and owner of Florida Coast Air Conditioning, learned this unexpectedly one day when he went to SaRee’s house to fix her air conditioner. Learning that Taylor works hard at a physically demanding job and pays baseball in a recreational league, SaRee offered to give him a quick massage.

Johnny says, “She had her equipment set up, and said, can I show you real quick?. Then, she was walking on my back and it was just heavenly. Best massage I ever had.”

A few months later, when a weeklong baseball tournament left Johnny’s knee in so much pain that he could hardly stand, he called SaRee again. After just one session, he was able to walk out with no issues. Now he’s a regular client.

SaRee may be soft spoken and petite, but don’t let that fool you: her feet pair the strength of a linebacker with the nuanced finesse of a surgeon. She uses the parallel bars above the massage bed to balance herself as she uses her feet to knead tension and knots caused by long commutes, bad posture in front of computers and the repetitive motions involved in playing a sport or an instrument. She can help relieve the pain caused by many auto accidents, professional sports injuries and work injuries.

Her feet don’t feel like feet either; it is as though a broad pair of hands is playing detective, pushing and manipulating tissue, searching for calcifications or scarring that she says can be caused by tightness in the connective tissue. Depending upon the client, she may also utilize sports massage, lymphatic drainage massage, hand and foot reflexology, neuromuscular therapy, clinical massage, maternity massage, cupping and Swedish massage.

What sets SaRee apart from other licensed massage services in the area is not just her techniques, it is that she offers clinical massage, meaning she actually fixes or relieves physical problems her clients are having as opposed to simply relaxing people, although the relaxation is, of course, often an inevitable side effect. Her treatment room has the same soothing music, soft lighting, fragrance and other accoutrements regular spa-goers expect, but those details belie the serious nature of what she does. Many regular clients are referred to her by physicians, and she has helped everyone from teenage musicians to middle-aged athletes, and from mid-life commuters to octogenarians who are looking for noninvasive relief from chronic pain and conditions from plantar fasciitis to TMJ.

SaRee says her youngest client is 16, and her oldest is 81, and most of the others are between 40 and 60.

That Magic (Healing) Touch

“There are so many soft tissue injuries that can be completely healed through massage,” she says. “People often think that a problem in a joint — whether knee, jaw, or vertebral — is local only to the joint, so they don’t realize how massage can help. I want people to know that it is our muscles and tendons that bring our bones and joints together and that by taking the tension out of the muscles, we can relieve the tension being put on our joints.”

SaRee explains that most knee problems, for example, are caused by overly tight adductor, hamstring and quadriceps muscles, and can often be eliminated by working the muscles surrounding the knee until they are pliable and supple.

“The same is true of any joint in the body, including the joints in between each vertebrae of the spine,” SaRee says. “If you are suffering from slipped, bulging or herniated discs and you have the associated muscle tissue softened with massage, you will be relieving the pressure on those discs.”

At times, she reaches for additional tools, such as hot stones or a bamboo stick, the latter of which she had custom made for her that she uses to roll out tightness along the side of your neck and shoulder.

“It’s like brushing your teeth,” SaRee says. “You get your body worked on and iron it all out.” She adds, “We get our cars serviced and homes cleaned, but we give so little of that TLC to our bodies, even though we’re only given one. We also rarely pay attention to the influence that food and stress play on our bodies.”

SaRee realized she enjoyed caring for people while working in a nursing home during high school, and as soon as she turned 18, she says she signed up to learn how to be a masseuse at Sister Rosalind’s Schools & Clinics of Massage in St. Paul, MN. After completing her professional massage certification there in 1997, she worked for a spa and fitness center in Cottage Grove, MN, and went into private practice at the age of 25. She ran her practice, Just for You Massage, for nearly seven years, both in Minnesota and in Miami, FL, where she moved so her then-husband could attend law school, and eventually to Tampa.

Today, she lives in New Tampa where her children attend Paul R. Wharton High and the Turner/Bartels K-8 school. Until her son became old enough to start school, SaRee says she had been treating patients out of her house, but after the littlest one started school, she felt ready to rent a room and open a formal practice where she could set up her equipment. She has worked out of her current office since November 2015.

Right now, she rents just one room in the office plaza, but with weeks of bookings ahead of her, she says is preparing to look for her own suite of rooms and eventually hire another massage therapist.

SaRee also has taught massage at her alma mater and at some of her former employers, including the Doral Golf Resort & Spa in Miami, where she trained masseurs and wrote protocols. She has also taught nurses in labor and delivery wards, and in fact, an aspect of her practice that is very close to her heart is prenatal, postnatal and labor massage. SaRee has trained as a doula – a trained professional who provides women with physical and emotional support and guides them through pregnancy, labor and post partum — and is certified by Chicago-based DONA International. She loves to accompany clients to labor and delivery rooms.

“One of the biggest problems women have in the labor room is feeling alone,” she says. “I’m there with them as if it’s my own labor. Our bodies know exactly what to do when fear doesn’t run away with (them).”

SaRee does not accept insurance, but offers a 25-percent savings for the first treatment. Massages can last from 30 to 120 minutes; a 60-minute massage costs $74. She accepts cash, checks and credit cards, but says her biggest reward comes from relieving the discomfort or pain of a client.

“I love it!,” she says. “I’ve been doing it for 18 years and I still love it. It really makes me smile inside.”

Barefoot Massage is located at 8903 Regents Park Dr., Suite 130, across from Barewood Furniture. Visit BarefootMassageTampa.com or call 451-2222 for info, rates and hours. For info about pre- and postnatal massage, visit LoveforLabor.com.

 

First In Tampa Bay Real Estate Continues Mary Ann Diorio’s Legacy

(l.-r.) Astrid Coffey, Nick Diorio and Jolene Baldwin today run First in Tampa Bay Real Estate, which has a nearby office on N. 56th St. in Temple Terrace.
(l.-r.) Astrid Coffey, Nick Diorio and Jolene Baldwin today run First in Tampa Bay Real Estate, which has a nearby office on N. 56th St. in Temple Terrace.

Mary Ann Diorio was one of the first advertisers in the New Tampa Neighborhood News. For two decades, she advertised her property management business on these pages. After a battle with non-Hodgkin lymphoma, Mary Ann passed away in September 2015.

Her husband, Nick Diorio, and daughter, Jolene Baldwin, are continuing Mary Ann’s legacy through their business, which is called First in Tampa Bay Real Estate and uses the website MaryAnnRents.com, finding tenants for property owners in New Tampa and the surrounding areas, and managing properties for those owners.

Nick has been a licensed Realtor since 1987. When he retired from a 20-year career at Verizon in 2008, he got his real estate Broker’s license and opened First in Tampa Bay Real Estate. Mary Ann had been working at other area companies, and Nick says they “joined forces” at First In Tampa Bay Real Estate in 2013. Astrid Coffey, a Pebble Creek resident and licensed Realtor since 1998, has been with the company since 2014.

When her mom passed away, Jolene also became licensed as a Realtor and joined the company.

“If you’re a landlord and we manage your property,” Nick explains, “we act as your representative.”

So, for example, the tenant pays rent to First In Tampa Bay Real Estate, and calls the company to schedule necessary repairs. “It takes the emotion out of being an owner and having to deal with tenants.”

For example, he says landlords often give tenants the benefit of the doubt, so if tenants say they’ll be a “little late” on rent, they grant them extra time to pay.

“But then, all of a sudden,” Nick says, “it’s the middle of the month, then it’s the end of that month and that ‘slow pay’ turns into a ‘no pay.’”

He works with tenants whenever possible, but will start a 45-day eviction process if the tenant doesn’t pay as agreed. “We don’t want to evict,” he says, “and I would say less than three percent of our properties ever get evicted.” But, he adds, there’s a process in place to ensure that all rent is paid on time.

The Diorios’ friend (and former New Tampa resident) Linda Crenshaw, with Nick & Mary Ann Diorio.
The Diorios’ friend (and former New Tampa resident) Linda Crenshaw, with Nick & Mary Ann Diorio.

A Pebble Creek resident named Joan says she started working with Mary Ann 18 years ago, when Joan became responsible for a property a family member owns in Tampa Palms.

“I had a camaraderie with Mary Ann for so many years,” Joan says, “but the company hasn’t changed. They’re very helpful and friendly, the rent is always on time, and they take care of business.”

Ernie Angelilli owns a townhome in Tampa Palms and had worked with Mary Ann for the past eight years.

“Mary Ann was always there, but over the past couple of years, Nick became more integrated with the business,” Ernie says. “The transition was seamless and you couldn’t even tell Mary Ann was getting sicker.”

Ernie also says that First In Tampa Bay Real Estate is “fabulous” and lists many reasons why he recommends the company. “They’re pleasant, easy to work with, and very responsive,” he says. “They properly screen tenants and I’ve never had any problems with payments. They always let me know in advance if there’s a problem and give me options to resolve it. Then, they give very detailed statements on anything they do.”

Nick says, “This business has always been Mary Ann’s business,” and explains that his role was always more behind the scenes. “For the two years she was sick, we began building trust with her clients, and our clients have stayed with us since she passed away.”

Mary Ann’s way of handling her clients set the standard for how Nick, Jolene and Astrid now continue running the business.

“Our tagline has been, ‘We manage your property properly,’ and that’s what we do,” Nick says. “Mary Ann was always honest and straightforward. For example, she’d rather give you her honest opinion, even if she risked losing the business when a client didn’t hear what they wanted to hear [about what their property is worth on the rental market].”

‘Priced Right & Shows Well’

“If a property is priced right and shows well, it’s going to rent right away,” Nick says, warning that asking for too much rent can backfire on a property owner. “If you let it sit for a month, you’ve lost that rent (for that month).”

First In Tampa Bay Real Estate recently listed a 4-bedroom, 3-bathroom home in Hunter’s Green for $2,950 per month. It was rented in 6 days for a monthly rent of $2,850.

“We’re coming into the busy season because people are starting to look now so they can move when school gets out,” says Nick. “But, even in the middle of winter, a house will still rent if the price is right.”

As for showing well, when the Realtors at First In Tampa Bay Real Estate take on a new client, they give their professional opinion as to what needs to be done, usually easy fixes such as painting or removing wallpaper.

“Making a small investment often makes a big difference,” Nick explains. “We give you advice to get the price you want. If you don’t want to do these things, you might get less, and your home might be the last one rented.”

When a renter moves in, a member of the First In Tampa Bay Real Estate team does a walk-through via video to record what the property looks like. When that tenant moves out, another walk-through is conducted to determine what needs to be corrected before the property goes back on the market. “This provides proof to both the owner and tenant of the condition of when they moved in and when they move out,” says Nick.

Someone from First In Tampa Bay Real Estate also checks on each property in person at least once every six months, to check on the property’s condition. Checklist items include being sure sprinklers are on, air filters have been changed, and there are no bugs, since pest control is normally the responsibility of the tenant.

First in Tampa Bay Real Estate currently manages about 90 properties.

“We’re not a large company,” says Nick, “so we’re able to offer personalized services, but we have the benefits of a larger company because of technology.” He says this includes a 24-hour emergency phone number that is always answered.

“It’s not about the number of accounts we have,” Nick says, “but about having accounts that are happy with us.”

First In Tampa Bay Real Estate is located at 9385 N. 56th St., #312. Hours are Mon.–Fri., 9 a.m.-5 p.m., with other hours available by appointment. For more information, go to MaryAnnRents.com, call Nick at 417-9575 or email nick@nickdiorio.com.