Owning a home in New Tampa or Wesley Chapel can be a source of joy, but it also can be a burden when there’s a change in your employment or lifestyle.
As a one-stop real estate resource, The Moody Group Real Estate Sales & Property Management — located just south of County Line Rd. at Bruce B. Downs (BBD) Blvd. and Oak Joy Ct. between the Walgreens and The Tire Choice (in the same building as Central Bank) — can manage the property of New Tampa and Wesley Chapel residents who quickly need to move on to other places. The office also can help newcomers to our area find a place to live.
The Moody Group specializes in home sales, rentals, property management and investment property services in the neighborhoods located in the New Tampa and Wesley Chapel areas.
For Leon Moody, the basic principle guiding the organization that bears his name is one that reassures its customers.
“People are our business, real estate just happens to be our product,” says Moody, who was born in Dade City and, as an outdoorsman, spent a good bit of his early life enjoying the wilderness of what is now Wesley Chapel.
As a real estate professional, Moody has more than 30 years of experiences to draw upon and back up his candid assessments of situations when doing business. “The truth is the truth,” he says. “Just because you built those cabinets doesn’t make your house worth $50,000 more than the market.”
That straightforward approach applies, whether a customer needs to rent out their New Tampa estate for $3,000 a month when a far-away career opportunity arises or a family on a tight budget is starting a new life in the Sunshine State and needs to find a place costing less than $1,000 a month. For those whose credit rating may have taken a heavy hit during the recent recession (making it difficult to buy or rent housing in the neighborhood of their choosing), there may be a second chance at the “Good Life” available by working with The Moody Group.
“We’ll look at the whole person,” says Moody. “We may want to know more about you and get the last month’s rent, but we’ll try to help you.”
Assisting Moody in his work is a team of professionals who contribute their expertise and energy toward the company’s success and the care of its customers.
Buying and selling property is at the core of any real estate business and The Moody Group’s approach is to combine a high level of customer service with educating clients so transactions are successfully completed. Many client relationships involve a homeowner who may be facing a corporate transfer or military deployment and is unsure whether to rent or sell his/her home.
Marcelo Mendieta is a real estate agent with The Moody Group who says making that choice begins with a good look at the numbers, and the people involved.
“We do a market analysis to see if it’s better to rent the house or sell it and guide our client in the right direction,’’ Mendieta says. ”I like to sleep at night, so we treat people with respect.” He adds that extending that respect involves communicating honestly with clients, especially when a deal encounters problems. “We like to give people bad news right up front,” Mendieta says. “We’re straightforward and that’s what keeps people referring us.”
Being on top of problems is one of the positive attributes Google reviewer and condominium owner Lan Rice cited in his five-star testimonial about The Moody Group.
“The Moody Group has been managing a condo I own in Tampa for about a year now,” Rice wrote. “The few problems that have arisen with the condo have been handled quickly and professionally. The Moody Group has been very good about keeping me informed and they process the rent payments quickly and accurately.”
Russ Latimer moved with his family to Tampa from Maryland and expressed his appreciation for the efforts of The Moody Group in ensuring a smooth transition for his family in his online review:
“The pictures on the web showed a very nice house in a gated community with a pool and hot tub.,” Latimer wrote. “Unfortunately, the previous tenants, upon their departure, left the house in need of many repairs. The Moody Group kept us informed about the status of the property and did an outstanding job of correcting the many issues left by the previous tenants.”
Renting private homes in New Tampa and Wesley Chapel requires extensive knowledge of the area’s communities and the covenants and restrictions each of their Home Owners Associations (HOAs) and Community Development Districts (CDDs) have. Making sure a potential tenant is a good fit for a community in terms of comfort with its rules, or lack of them, is a big part of the work routine for Vanessa Gallucci, who is The Moody Group’s property manager.
“I get customers who say, ‘I don’t want to be in an HOA,’ while others like the restrictions,” says Gallucci, who also is the go-to person for many of the issues that arise in the course of conducting business. To her, the tougher the challenge, the greater the motivation to make things right.
“I love having an irate customer because I can put myself in their position and say, ‘Let’s figure out how to make you happy,’” she says. “At the end of the day, we want to earn their trust.”
For people who might consider using The Moody Group to buy a home, real estate agent Sherlyn Clark has one essential piece of advice. “First and foremost, buyers must be pre-approved,” says Clark, who adds that one of the ways The Moody Group plans on growing in 2017 is by establishing a working relationship with a mortgage company so the mortgage approval process can be handled in-house, easing that burden for potential buyers. “Customer service is our number one goal,” she adds.
For more info about The Moody Group (20701 BBD), visit LeonMoody.com. The Moody Group Facebook page features listing highlights and articles of interest. You also can call 994-0123 or see the ad on pg. 37 of our latest issue. The office can communicate in English, Spanish and Creole.