If you’re in the market for a new cleaning service for your home or office, Celly de Freitas invites you to try Clean-it, her family-owned cleaning service based in Wesley Chapel and serving the surrounding areas, including New Tampa, Lutz and Land O’Lakes, which she has owned and operated since 2013. The company is unlike many, in that Celly herself meets with each client to get specific instructions and room-by-room requests and then returns to either do the job herself, or supervise it, every time your home is cleaned.
Celly says other cleaning services don’t usually offer the consistency she does. Large companies hire a lot of people, she says, so you don’t always get the same crew working in your home. She says this is a recipe for miscommunication, and also considerably slows down the cleaning process.
“For all of my clients,” explains Celly, “I either personally clean their house, or I check it after my crew is done. Every house, every time.”
Clean-it includes four crew members besides Celly, and they are all her family members and friends.
“I only have people working for me who I know and trust,” Celly says. “I’m not going to allow someone into my clients’ homes if I don’t know them.”
She says she often hears from people who are not happy with their current cleaning service.
“They tell me they’ve arranged their schedule to be home, then people don’t show up, and sometimes the cleaning company doesn’t even know they’re missing houses,” she says. “Or they don’t like that different people show up at their house for each cleaning. So, they tell me they’ll give me a try, and then they (usually) stick with me.”
Clean-it provides general cleaning services, including dusting, wiping down and disinfecting window ledges, baseboards, interior glass doors, countertops, the facings of all appliances, sinks, faucets, exterior cabinets, blinds and ceiling fans, as well as floor vacuuming and mopping. If you need something done that isn’t on this list, Celly says all you have to do is ask, as she is happy to accommodate special requests.
The same goes for offices, too. Celly says she vacuums, clean the bathrooms, tables and blinds, fans, and mops floors. She says offices tend to be more simple, but she still accommodates whatever is needed.
“I do whatever the client asks, and I always accomplish what I promise,” Celly explains. “My clients are always happy with my services, or I go back and make it right.”
She says this is another contrast to large cleaning companies, where a cleaning crew may have so many homes scheduled that they are in a rush at every home they visit.
“This isn’t a quick clean,” says Celly. “We’re not paid by the hour, so we don’t have to look at our watches while we’re cleaning, to be sure we get in and out quickly.”
She stresses that, in her business, the needs and desires of her clients are of the utmost importance. “We just do whatever it takes to make sure your house looks good every time we leave.”
Celly insists that each time she cleans your home, it will be as clean as the first time. She says that her reputation has been built on satisfied customers who know she does a thorough and detailed cleaning each and every time.
A Little Background
Celly has now worked in the cleaning industry for more than 20 years, the last five as the owner and operator of Clean-it. She moved to Florida 21 years ago from Brazil and her family settled in the Seven Oaks community in Wesley Chapel more than 15 years ago. With her roots in this area, she has many long-term relationships with her clients.
“I want people to know they can trust me,” she says. “I have houses I’ve cleaned for 15 years. I provide references and I welcome new clients to call my current clients and see what they have to say about me.”
Julie is one of those clients who is happy to talk about how much she appreciates Clean-it’s cleaning services. She says she first met Celly in 2006 when she was looking for someone to clean her home and a neighbor referred her.
“Celly is incredibly reliable, neat, prompt and honest,” Julie says. “She does a good job, and she’s careful with delicate things.”
Julie adds, “I have a lot of plantation shutters, and Celly is obsessed with keeping them dusted and clean, even more than me,” says Julie. “And that’s a big job! I’m very happy with her.”
Celly says Julie is just one of her many satisfied customers. She believes her customers stay happy because she dedicates her time to each one of her clients and puts her personal stamp of approval on each cleaning job.
“Homeowners like the fact that they know me and my crew,” says Julie. “If I don’t come to your house one day, but send a crew instead, it’s still going to be someone you know who has cleaned your house before.”
And, Celly will still stop by to make sure that everything has been done properly.
It’s also important to Celly to use environmentally friendly products, she says. She chooses products that are efficient, ones that, “work well but are not harmful,” she says.
“If you have kids and pets, we know they sometimes come into contact with cleaning products, whether that’s from licking the floor or just having their hands on the floor,” Celly explains. “So, we use products that will not be harmful to their health.” If a client wants their own, personal products to be used for cleaning instead, Celly says she is happy to oblige.
Clean-it offers a 10 percent discount on your first cleaning to Neighborhood News readers who mention this story. Be sure to see her ad on page 49 of this issue, too. Like it says, if you choose to give her a try, “you will see the difference.”
For a free estimate, call Celly at (813) 505-0431. You can learn more about Clean-it online at Facebook.com/CleanIt.Services. The business is licensed and insured. Appointments are available Mon.-Fri., with special request appointments available on Sat. Clean-it is accepting new residential and business clients for regular weekly, bi-weekly and monthly cleanings, as well as one-time services for moving in out.
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