As the husband-and-wife team of Timmy Pham and Tiffany Ha celebrate the sixth anniversary of the original Wesley Chapel location of their Touch Nail Spa, they have continued to grow by opening new salons, expanding their services, and remaining committed to providing the best possible customer service to keep their clients raving.
Touch Nail Spa’s Wesley Chapel location is 5,000 sq. ft. — the largest nail salon in the area — and conveniently located on S.R. 56, about a mile east of I-75, in the same plaza as Capital Tacos. That location alone employs 44 people.
In December 2020, the second Touch Nail Spa opened in The Village at Hunter’s Lake, in the same plaza with Sprouts Farmers Market off Bruce B. Downs Blvd. in New Tampa. It’s a convenient location with abundant parking and now has more than 30 employees.
“When we opened our first location, we had 10 people working,” Timmy says. “We’ve grown so much.”
And now, Touch Nail Spa has expanded again — as a third location has opened in Odessa at 16222 S.R. 54.
But, Timmy and Tiffany say it’s not important that they are the biggest salon in the area. What they really strive for is to be the best.
“We try to give the best customer service we can,” says Timmy. “There are so many nail salons, and they learn from us and copycat what we’re doing.”
Touch Nail Spa offers beautiful, upscale, serene surroundings with high ceilings for better ventilation, rows of comfortable leather pedicure chairs and plenty of manicure stations to minimize the wait time.
A complimentary beverage is offered with any service, including manicures, pedicures, eyelash extensions, waxing, facials and massages. Complimentary beverages include bottled water, soda, or a glass of chardonnay, cabernet sauvignon, moscato or sangria, served in a chilled glass (wine is for adults ages 21 and older with proper identification, of course).
Want To Try Something New?
As for new services, the Wesley Chapel location now offers microblading, a semi-permanent treatment to fill in eyebrows, and Timmy is hoping to expand that service to the New Tampa location, as well.
In addition, all three Touch locations now offer eyelash extensions with many options to fit a variety of budgets.
Whether you’re looking for a simple mani/pedi to keep your fingers and toes neat and polished, a relaxing spa experience with luxurious touches, or a skilled technician to provide the latest trends in nail shapes and designs, Touch Nail Spa can accommodate every desire.
Touch offers dipping powder, acrylic nails and all kinds of nail designs, French manicures, gel polish (which lasts longer than regular polish) and more.
Timmy says each location has always had thousands of colors on hand, but has recently added many more, so the salon is now carrying even more colors than it had prior to the Covid-19 pandemic. He estimates Touch now boasts 3,500+ colors.
But, like so many other business owners have experienced, the pandemic left its mark on Touch Nail Spa.
“We’re so glad Covid is gone,” Timmy says. “The pandemic destroyed a lot.”
While some people still wear masks, restrictions have eased. However, the stringent cleaning protocols that were in place prior to the pandemic are still being utilized at Touch, to ensure the health and safety of clients and employees.
“It seems like people are back to normal,” he explains. “They don’t mind sitting closer now.”
Also back are private nail parties. While all three locations will accommodate groups, only Wesley Chapel can provide a private room for the exclusive use of your gathering, whether it’s for bachelorette parties, birthday parties or bridal/wedding parties. Although they didn’t require a private room, Jannah and her daughters Kristen and Lauren, daughter-in-law Caitlin and Kristen’s boyfriend Chaz each enjoyed a different manicure — from Orange Burst to Strawberries & Cream to basic — and everyone raved about their service, relaxing foot massages and nail techs.
Timmy says long-time customers have noticed that the salon had no choice but to change its prices after the pandemic. Just as costs have risen for consumers, he says they have risen slightly for Touch Nail Spa, too. He says supplies cost twice what they did prior to the pandemic.
“It gives me a headache,” he says. “I want to be fair with all of the customers and with the technicians, but everything has changed.”
Touch Nail Spa does offer a rewards program for its regular clients. Be sure to ask about it when you visit any of the salons. Customers sign in with their phone number on one of the spa’s iPads and receive one point for every dollar spent. Points can be redeemed for a discounted pedicure, according to current terms.
Discounted prices also are available for children ages 11 and younger.
Timmy says while he works to keep prices affordable, what he wants most is to please his customers. He promises that at Touch Nail Spa, you will always be serviced by an experienced technician whose goal is to make the customer happy.
“What does the community want us to provide for them?,” he asks. “Come in and tell us what you need.”
Touch Nail Spa offers an electronic gift certificate for all occasions — including Mother’s Day — that can be used at any of its locations. E-gifts are available for purchase at TouchNailAndSpa.com.
The Wesley Chapel (27233 S.R. 56) and New Tampa (8630 Hunter’s Village Rd.) Touch Nail Spas are both open Mon.-Sat., 9:30 a.m.–7:30 p.m., and 11 a.m.–5 p.m. on Sun. To make an appointment with a specific nail technician or for more information about the Wesley Chapel location, call (813) 973-4111. For the New Tampa location, call (813) 536-1003.