Walmart To Begin Utilizing Robotic Order Fulfillment By Next Year 

Research by Joel Provenzano 

The construction of the auto dispense towers at the New Tampa Walmart on BBD Blvd. should be completed and open for business by early 2024. (Photo by Joel Provenzano).

A few issues ago, we told you about the New Tampa Walmart’s drone delivery of a surprise reward for two teachers at Clark Elementary. 

The New Tampa location is still one of very few Walmart stores nationwide, and one of fewer than ten in Florida, to offer drone deliveries. 

But, for those who couldn’t help but notice the long-term construction at the New Tampa Walmart (especially anyone trying to access the store from Wharton High), the news about that construction is that the local Walmart store will be the first in Florida — and only the second in the country — to offer robotic/automated customer fulfillment pods for pickup orders. Walmart calls them “auto dispense towers” and the corresponding area inside the store as a Market Fulfillment Center (MFC). 


Blue bins that have been loaded with groceries & other items into the Alphabot are then brought to the store’s Market Fulfillment Center. (Photo from Walmart Corp.) 

The track-and-rail system of bins inside the MFC at Bentonville, AR. 

Items (including groceries) will be run in blue containers on a rail system that runs through (and inside of) the thick blue part of the ceiling structure, from inside the store, and then down to waiting vehicles parked under the awnings that cover the parking area (see top photo on this page). 

Customers awaiting their pickup orders put in a code, and their groceries and other items are transported through the ceiling out the door in front of their vehicles. There are eight dedicated parking spaces for customers to pick up from these digital auto dispense towers. There also are an extra four loading spaces to the right of the large doors for ‘other’ customer orders — including for large items, etc., where employees will manually bring the items out to waiting vehicles. 

The very large “fulfillment center” area behind the newly constructed pharmacy inside of Walmart is where products will be pulled in an automated fashion to fill orders. There will be refrigeration for cold items. Employees also will be back there to ensure orders are filled correctly. 


A Walmart associate inputs data for an order in one of the blue bins filled with groceries. 

A filled blue bin being brought out to the w area. 

It may be hard to understand how the auto dispensing works without being able to see it, so we have provided some photos from Walmart’s recently begun pilot program at its Store 100 in Bentonville, AR, near the company’s headquarters. 

The MFC is built inside the store and is powered by a proprietary storage and retrieval system – named Alphabot. Walmart believes fulfillment through digitization and connecting its store and supply chain assets end to end will transform order fulfillment. And, along with it, the company believes, this should improve customer satisfaction and offer more opportunities for associates. 

“This new order fulfillment system is truly game changing,” said Ryan Simpson, the store manager at Walmart’s Store 100. “Not only does it enhance the customer experience through quicker, more accurate online order fulfillment, it also provides us the runway to continue growing our business now and in the future.” 

Once the fulfillment center opens, Walmart management believes that customers can expect to see the benefits of the MFC almost immediately. 

A Walmart associate in Bentonville helps load a customer’s groceries. (All photos from Walmart Corp.) 

MFCs will significantly increase the number of orders the store is able to fulfill in a day, promising faster fulfillment with lower substitutions. Walmart+ members have even more to look forward to, with free unlimited delivery. MFCs also improve the in-store shopping experience by freeing up associates to help customers shopping in-store. 

“I love the MFC,” says Gilbert Giron, MFC digital team lead at Walmart. “The dedicated space allows us to concentrate on picking items for our online customers. I feel confident that the items our associates are looking for are going to be there when a customer wants them. I know our team is providing our customers with great service.” 

When Will Ours Open? 

Walmart began the permitting process for the New Tampa store’s new addition back in the fall of 2021. 

According to the plans filed, the inside portion of the new MFC area will take up approximately 27,000 sq. ft. inside the Walmart building. This will be one of the first operational ones in the nation with this new technology. 

The staff at the New Tampa Walmart stated that they expect the new system to be open for customers by sometime early in 2024. They explained that once the construction has been completed, they will need to test the system and run trials to smooth out any kinks. 

For more info, visit Walmart.com. 

Mochinut To Open Two Area Locations! 

When I visited the Mochinut Korean-style donut and rice hot dog (not a misprint) place at 11401 N. 56th St. in Temple Terrace for the first time — to sample what has been announced as coming to the former location of Mahana Fresh on Bruce B. Downs (BBD) Blvd. — I got a few surprises. 

First of all, the donuts, which are now served at more than 130 locations around the country, and are available in a rotating variety of flavors — from caramel churro (below) to lavender — are light, airy and definitely taste nothing like Krispy Kreme or Dunkin’ Donuts. The rice flour hot dogs sound…interesting…too, although I’ve yet to sample them. The bigger surprise was that not only is New Tampa getting a Mochinut store, so is the Lutz/Wesley Chapel area across from the Tampa Premium Outlets, as Mochinut also is opening soon in the former Pho 54 Vietnamese restaurant/boba tea location in the same plaza as Mellow Mushroom and Astro Craft Ice Cream.

All Mochinut locations also serve a variety of boba teas, by the way.  Best of all, both new locations are likely to open by about the first week in October. 

For more information, visit or call the Temple Terrace location at (813) 374- 5781 and please tell them that I sent you. Or, visit Mochinut.com.

Name Your Favorite Latin (NOT Mexican) Restaurants In Our Areas To Win FREE Dining! 

Enter Our 2023 Neighborhood News Dining Contest!

Here’s yet another chance to win FREE dining to the restaurant of your choice! One entry per person, per question. Please vote for your Favorite Place for Latin Food in our distribution areas by clicking HERE! Please do not vote for a Mexican or Southwest restaurant for this Survey question. The Mexican places in our areas will have their own category. In other words, whether your Favorite Latin restaurant serves Puerto Rican, Peruvian, Cuban or a mix of Latin cuisines, please name that place! 

We are giving you another chance to win a FREE dining prize of $100, $60 or $35!

Whether or not you already answered any of our other dining questions, you’re still eligible to have a second chance to enter and win free dining by also telling us your Favorite Latin Restaurant in New Tampa OR Wesley Chapel.

Each time you answer a different Dining Survey question, you’ll receive an additional chance to win one of our FREE dining prizes — to the restaurant of your choice located anywhere in the Tampa Bay area! 

All we’ve been asking you to do is to please check the zip codes of the restaurants you choose, but that has still been something of a problem for several of the people who have entered so far. 

Many of the nearly 700 readers who already have submitted entries have named restaurants in Wesley Chapel as among their favorites in New Tampa and vice-versa. We’ve also had people naming restaurants in Dade City, Zephyrhills and Land O’Lakes as their favorites in our distribution areas, which they are not. 

And, this is despite the fact that we also include restaurants located in Lutz (either on Wesley Chapel Blvd., S.R. 56 or S.R. 54, within two miles of I-75) as Wesley Chapel eateries, and those located in the Palms Connection Plaza on E. Bearss Ave. and the Oak Ramble Plaza on BBD Blvd. (both are located in zip code 33613) as acceptable places to vote for in New Tampa. 

We also have had some people try to enter with just their first name only, and others taking the time to send us an entry without naming any restaurants. 

Despite those issues, it definitely appears (as we expected) that more of you like this year’s format — with no more than two questions for you to answer in each issue — than in the recent past, when we asked a full page of questions for you to answer in multiple issues. 

Remember, whether you enter by mail, email or on our website, there is never any purchase necessary to enter and win, but we do need your first AND last name, the community you live in, your daytime telephone number and a valid email address to be eligible to win any of our FREE dining prizes. Your votes will still count, but why enter if you don’t want a chance to win? Everybody likes free dining, don’t they?

As always, there’s no purchase necessary to enter or win a prize. All we ask is that you follow the following rules: 

1. Enter by filling out the entry form in the issue or HERE.

2. You can mail us your filled-out entry form (send it to “2023 Neighborhood News Dining Contest,” 2604 Cypress Ridge Blvd., Suite 102D, Wesley Chapel, FL 33544) or email it to us at Ads@NTNeighborhoodNews.com. *Note-Entries filled out on our website do not need to be mailed or emailed to us. 

3. Please check the addresses and zip codes of the restaurants you choose, as we will only consider votes for restaurants in zip code 33543, 33544 and 33545 (Wesley Chapel), 33647, the portion of zip code 33559 (Lutz) and in the Oak Ramble Plaza (33613) as valid votes.

4. In order to be eligible to win any of our free dining prizes to the restaurant of your choice, your entry form with a response to at least one of our questions over the next five months must include your full name, the community you live in (Hunter’s Green, Grand Hampton, etc.), a daytime phone number where you can be reached and your valid email address.

We look forward to seeing how this year’s contest shakes out. Good luck! â€” GN

AdventHealth Care Pavilion New Tampa Continues To Grow 

As soon as you step into the AdventHealth Care Pavilion New Tampa on Bruce B. Downs Blvd., just south of Cross Creek Blvd. in front of Hunter’s Green, you are greeted at the “Welcome Center” reception area by smiling faces who help make both walk-in patients and those with appointments feel welcome. (Photos on these pages provided by AdventHealth Care Pavilion)

When the AdventHealth Care Pavilion New Tampa opened back in 2021, it was poised to serve the community as a modern, convenient way to meet the area’s primary healthcare needs.

Two years later, the Care Pavilion,  located on Bruce B. Downs (BBD) Blvd., just south of Cross Creek Blvd. in front of Hunter’s Green, has delivered on its promise to provide a reimagined experience to make going to the doctor easier.

“AdventHealth Care Pavilion New Tampa is committed to meeting the growing healthcare needs of the community,” says Victor Odoh, the market director for Advent Health Care Pavilion New Tampa. “With a comprehensive range of services under one roof, including primary and specialty care, pediatrics, imaging, an on-site lab and more, our purpose is to provide convenient and accessible healthcare to those we serve.”

The 50,000-sq.-ft. building is home to primary care physicians and providers, on-site labs and imaging, and an expanding list of specialties. Patients sign in one time at the concierge Welcome Center and don’t need to go anywhere else. An in-house pharmacy means patients can even leave with their prescriptions already in hand.

With its Care Pavilions, AdventHealth has reduced or eliminated altogether many of the frustrations that are typical of a visit to the doctor’s office — such as having to schedule way in advance, dealing with crowded waiting rooms with long waits to see the doctor, and having to fill out pages and pages of forms.

The New Tampa Care Pavilion is open for early morning appointments, evening hours, and even all day (8 a.m.-5 p.m.) on Saturday, for flexibility and convenience.

“(Local) families need access to high-quality medical care,” says Odoh. “Advent Health strives to make health care easier and more convenient for our patients, reducing the need for additional trips elsewhere. That is why the AdventHealth Care Pavilion New Tampa offers same-day appointment availability, weekend hours and convenient registration, along with in-house labs, imaging, and an in-house pharmacy.”

AdventHealth is adding advanced practitioners and physicians to the location, to be sure they can accommodate the number of people who visit.

In addition to its primary care services and various subspecialties, including cardiology, dermatology and pediatrics, the on-site Imaging Center offers services such as Magnetic Resonance Imaging (MRIs), computed tomography (CT scans), dual X-ray absorptiometry (DEXA scans), X-rays, Ultrasound imaging and 3D Mammography, with a separate women’s suite to provide a private, comfortable area for women to receive breast care.

Odoh explains that the Hunter’s Green location offers a short-bore MRI unit (photo left) for enhanced patient comfort. 

“Depending on the exam,” he says, “we can scan head first or feet first to allow positioning closer to the entrance of the machine. We provide headphones with music of (the patient’s) choice, positioning supports, sheets and blankets to provide a relaxing environment during the exam. The imaging technicians always aim to make patients as comfortable as possible.”

And, while the Care Pavilion is not an urgent care center, it is structured in such a way that patients can receive all of the care — and convenience — they would receive at an urgent care facility.

“We’ve added additional primary care physicians within the Care Pavilion over the last year to care for our growing community,” says Odoh. “We are also excited to share that the New Tampa Imaging Center now performs daily pediatric and adult scoliosis studies on an outpatient basis. Scoliosis studies are a series of X-rays used to (properly) identify curvatures of the spine. Appointments are not necessary, and walk-ins are welcome.”

Appointments are available for patients who prefer them, but if you don’t have an appointment, you can still walk right in and expect to be seen in a reasonable amount of time. You may not get to see your favorite doctor — whose schedule might be already filled for the day — but there will be someone available to see you in a timely manner.

Another perk of the AdventHealth Care Pavilion is that patients won’t be asked to fill out forms over and over again. Online registration and communication through a patient portal and app mean communication with the office and its services are available at your fingertips.

Entering The ‘Kids Zone’

For parents, another inconvenience of going to the doctor themselves can be having to bring their children along and keep them entertained. But, the AdventHealth Care Pavilion has a solution for that, too.

“For families with young children, the Care Pavilion has a ‘Kids Club’ — (with) complimentary care for children ages three months to 12 years — so parents can enjoy stress-free appointments,” explains Odoh. 

Parents who are being treated or seen at the Care Pavilion can have their kids watched at the facility’s on-site, secure “Kids Club.”

The Kids Club can host up to eight children at a time, while their parents are seeing a doctor in the building.

Odoh emphasizes that the Care Pavilion does not charge any fee for the Kids Club, which follows strict safety measures, such as procedures for registering and releasing children, and doors are kept locked for security.

The Care Pavilion still has room to grow, and AdventHealth is committed to delivering convenient and accessible care to meet the community’s healthcare needs. 

A recent Google review gives the facility five out of five stars.

“We have been with AdventHealth for three years, (and) at the Pavilion since it opened,” says Colleen Scherer in her review. “They are always helpful and accommodating, but today was above and beyond. We have multiple family moves coming up soon, as well as a child going off to college. With everything happening simultaneously, I had questions to clarify what was needed to complete paperwork for the college. I went in person to ask my questions and the staff jumped into action not only to answer my questions but get everything needed done TODAY, which was completely unexpected… Everyone was so kind and helpful!”

Odoh summarizes the bottom line for the facility, “We want (people) to know that AdventHealth Care Pavilion is dedicated to providing high-quality healthcare and supporting the well-being of our patients.”

The AdventHealth Care Pavilion New Tampa (8702 Hunters Lake Dr.) is open Mon.-Fri., 7 a.m.-7 p.m., and 8 a.m.-5 p.m. on Sat. For more info, call (813) 467-4700 or visit AdventHealthCarePavilion.com.

Visiting Angels Spreads Its Compassionate Wings Of Care In New Tampa

(L.-r.) Client care coordinator Lea O’Gara, CNA Samira El Maanaoui, director Christal Becton, office assistant Yesenia Diaz and billing assistant Kimberly Fair of the Visiting Angels office in Temple Terrace help clients get the care and help they need at home. (Photo by Charmaine George)

When Christal Becton faced the challenge of finding a caregiver for her elderly aunt in a different state, she realized she wasn’t alone in this struggle. Balancing her location in Florida with her aunt’s residence in South Carolina made it nearly impossible for Christal to provide her aunt’s care by traveling back and forth.

“As difficult as it was for me to try to find services for my aunt,” Christal says, “I determined that there’s got to be a better solution. I did some homework and researched and loved the name Visiting Angels. There was a perfect marriage right there. It all stemmed from needing in-home support for my elderly aunt. I’d always worked in nursing home environments with seniors, so it was a perfect fit for me.”

With a Master of Arts degree in Organizational Management from the University of Phoenix, and drawing from her expertise in rehab therapy and her role as Chief of Recreation Therapy in a nursing home, Christal recognized the potential alignment between her experience and the nationally renowned Visiting Angels. With more than 700 locations both in the U.S. and internationally, Visiting Angels seemed tailor-made to capitalize on her wealth of knowledge.

Back in 2004, Christal established her own branch of Visiting Angels on N. 56th St. in Temple Terrace, which conveniently serves New Tampa and neighboring areas of Hillsborough County. She says the primary objective is to offer an alternative to nursing homes, retirement centers and assisted living facilities, enabling elderly parents or disabled individuals to maintain their independence within their familiar home environments. The approach is highly personalized, matching each client with an independent caregiver based on a thorough assessment process. This ensures the individual is perfectly matched with the right independent professional caregiver. 

“We talk to the senior, ask their preferences, what type of person they are looking for, and we do a self-assessment as well,” Christal says. “We note if they are bubbly or quiet and don’t want a person who talks a lot. We collect a lot of information regarding the client from the assessment. Once we gather the information, we have a care plan meeting about who will be best suited and who has the skill set for the type of care they need. If someone is bedridden or in hospice, we’d need a skill set more in hospice, so we will call those contractors with that particular skill set, find out if they’re available during those times, and match them up. The caregiver will then call the client to introduce themselves and talk to the client, as well.”

Visiting Angels, licensed and bonded in Florida, is known for its flexibility. The company provides assistance ranging from a few hours per week to around-the-clock care seven days a week. Governed by the Agency for Health Care Administration (AHCA), the caregivers, a mix of Certified Nursing Assistants and certified Home Health Aides (HHAs), undergo a rigorous “Level Two” background screening that covers the entire country and have completed specific courses and certificates. 

To stay current in their field, the owners of Visiting Angels franchises, including Christal, actively participate in conferences, seminars, Florida meetings and virtual gatherings on Zoom to share best practices and stay abreast of industry trends. Christal also is a member of the Private Care Association, which offers insights for in-home care agencies, ensuring that their individual vetting processes adhere to state regulations.

“We do the vetting in accordance with what AHCA is requiring,” she says. “Our caregivers have to meet the state requirements, as well as ours.”

Care services provided by Visiting Angels encompass a broad spectrum, including home care, companionship, personal care and respite care. This range accommodates various needs, from temporary post-illness or surgery recovery support to ongoing companionship for lonely seniors. Caregivers cater to individual requirements, including providing transportation and companionship for medical appointments, running errands, grocery shopping, meal preparation, personal care, and light housekeeping. While some clients just need help to get their day started, some require assistance with shaving or bathing, and others may need their clothing washed and linens changed.

Over time, the relationship between the caregivers and their clients evolves into a deep friendship, making caregivers an integral part of their patients’ daily lives. The team at the local Visiting Angels office includes bilingual and sign language speakers, and Christal says she consistently signs experienced caregivers to her registry.

She recalls a heartbreaking incident during the early days of the pandemic. An elderly client struggled to access food due to lockdown restrictions and a family illness. Christal swiftly responded by personally purchasing groceries and essentials to ensure her client’s well-being. She was proud to turn this sad tale into a happy ending.

“During Covid, I got a call from a client that we only serviced a few hours a week,” Christal recalls. “She said she couldn’t get out, that her son was ill, she was elderly and couldn’t get groceries. She had nothing to eat. My heart just dropped. She was in tears with me on the phone, discussing with me her current situation. I dropped everything on my agenda, headed to the nearest grocery store, and purchased groceries and essentials (for her).”

Christal bought the client’s favorite meals and pre-cooked foods to make food preparation easier for her client. She arrived with two boxes overflowing with food and essentials like toilet paper. Christal says the client broke down in tears; she was so grateful for the compassion she received.

“That is a success story like none other,” Christal says, “to be able to respond to the community’s needs immediately.”

She even introduced “No Contact Fridays” during the pandemic, where food was delivered to the community without direct contact long before the advent of Instacart. This service proved invaluable to those in need during those challenging times.

“It takes a special type of person to be a caregiver,” she says.

The dedication required to be a Visiting Angels caregiver is indeed exceptional. Christal’s location stands ready to provide care at any time, whether it’s daytime, nighttime, weekends, or holidays. In a world where care often becomes a transaction, Visiting Angels’ story is one of heartfelt connections, empathy and a genuine commitment to improving lives. Becton’s legacy continues to weave a tapestry of care, understanding, and comfort for families in New Tampa and beyond.

The Visiting Angels office serving New Tampa is located at 9812 N. 56th St. For more information, call (813) 929-7067, visit VisitingAngels.com/Tampa, search “VisitingAngelsTampaFL” on Facebook. Independent caregivers with CNA or HHA licenses are invited join the team.