A First-Hand Account Of A Ride On New 275LX!

As we reported in a previous issue, although it is based in Hillsborough County, Hillsborough Area Regional Transit (HART) has a brand-new bus route that picks up near Florida Hospital Wesley Chapel in Wiregrass Ranch and transports riders all the way through New Tampa to both downtown Tampa and Tampa International Airport (TIA). The new route is a welcome addition to the area. Prior to the introduction of Route 275LX, Wesley Chapel residents have lacked in public transit that could take them into Tampa but HART is set on fixing that with the new limited-stop service from the Wiregrass Park-’n-Ride lot all the way to TIA.

Neighborhood News and WCNT-tv production assistant Giuliano Ferrara recently rode the bus from Wiregrass to TIA. Below is his first-hand account of that ride.

“For $2 you can ride from New Tampa to the airport, that’s the best deal out there.” said Pedro, my driver for this trip and a public transit driver for more than 30 years.

“The service has changed a lot [in those 30 years],” he adds. With the addition of working air conditioning and heating, power steering, and most important, a nice comfy driver’s seat, Pedro told me that the HART buses have come a long way and that Route 275LX is the first taste of a truly comfortable local public transit experience for Wesley Chapel residents.

My first impressions of the bus were overwhelmingly positive. I noticed first and foremost that the HART bus is, without a doubt, the cleanest bus I have ever ridden.

The bus I boarded was one of the nearly 200 that make up the HART fleet and, if they’re all as clean and comfortable as this one, those who rely on public transit in the area, and even those riding a bus for the very first time, should expect to be satisfied with the service. While the seats still left something to be desired in terms of cushioning, the powerful air conditioning should be able to compensate for any lost comfort during your ride.

I arrived at the Wiregrass Park-’n-Ride lot at 12 p.m, fifteen minutes prior to the departure time, to find that my bus was already there and ready to go. At almost exactly 12:15, the bus left the station and my ride to TIA had begun.

As the bus made its way down Bruce B. Downs (BBD) Blvd., which is the road that makes up more than half of Route 275LX (in terms of scheduled stops), I was skeptical as to how smooth the bus ride would be when traversing the obstacle course of construction that is BBD. By the time we had reached our first stop, which was to pick up one passenger waiting at the HART stop just before the corner of Highwoods Preserve Pkwy. and BBD in New Tampa, I hadn’t felt a single bump in the road or pothole (of which there are plenty) while traveling the route. In fact I was surprised with the ease and speed at which the bus had reached the stop.

As a daily commuter living in Wesley Chapel, I was happy to be able to relax, sit back and trust that the bus would get me down the road safely, giving me time to stare out the window, which is a rarity for those of us in the area who have to deal with BBD traffic on a daily basis.

It was clear that there are still those out there who would prefer not to be at the mercy of a bus schedule, as there were only three passengers, including me, who got on at the Wiregrass Park-’n-Ride and the bus only stopped to pick up three people at the nine scheduled stops in New Tampa. Although HART provides a punctual and efficient service, most of us would still rather take matters into our own hands, even if that means giving up the ability to relax and not have to stress about traffic.

What HART has already done very well, however, is that they’ve made Route 275LX the best deal in town. The fact that $2 can now get you a one-way ticket to TIA from the Wiregrass Park-’n-Ride is astounding. The gas you would burn on the drive would cost far more than the $2 it will take to ride the bus all the way there. If you’re planning on picking someone up from the airport, or just want to go somewhere downtown and come back to Wiregrass, your round-trip will come to a grand total of $4.

For only $2, it took our reporter 1:35 to reach his final destination — TIA — on Route 275LX.

“Two dollars from Wesley Chapel to the airport is an incredible deal,” Pedro reiterated. “An Uber or taxi would cost you $30 to $40, at least.” So, when it comes to value, Route 275LX is definitely the best bang for your buck.

There are some downsides to this otherwise tremendous service, however, the first and foremost being that HART has no facilities to accommodate overnight parking anywhere along Route 275LX. This seemed to be the most pressing concern among those who attended the most recent Economic Development Briefing on July 26th, where HART representatives discussed the new route with the members of the North Tampa Bay Chamber of Commerce.

As it stands, you will still need to get a ride to the bus stop if you plan to take the new route to the airport. The Park-’n-Ride locations take no responsibility when it comes to overnight parking and HART has urged those who wish to utilize this service to not leave their car in these locations overnight. This means that if you have a trip out of town and want to ride the bus to the airport, you will need to sort out some plans for getting back home and may have to rely on someone with a car, regardless of the fact you’re attempting to use public transportation.

Of course, not everyone is going to the airport. I spoke with one passenger who was on her way to the International Mall. Tonya Gonzalez told me she is an infrequent user of HART’s services. She said that the bus was, “a nice way to get to the mall from downtown,” and that, “the $4 round-trip price tag was worth it for a ride.” She also explained that the gas it would take for her to drive from her stop at USF Pine Dr. and BBD in North Tampa to the International Plaza/Westshore Blvd. stop would cost quite a bit more than hopping on a HART bus and would also put wear on her personal vehicle, so the bus is “a convenient alternative.”

At noon on a Wednesday, there were only a handful of passengers who took Route 275LX. Out of the 28 total scheduled stops, we only gathered a total of 10 people, including yours truly, over the course of my trip. This granted me an enjoyably empty bus ride but it could vary depending on the chosen day you wish to ride, as well as what time you do so. A HART representative I spoke with told me that weekdays during rush hour traffic and early in the morning are the busiest times for the route. My bus left on time, rode for exactly 1 hour and 35 minutes, and arrived at the airport right on schedule. While my experience was ideal, I can’t promise that this will always be the case, especially on weekdays during morning rush hour, but it worked out perfectly for me.

As I see it, there are many reasons to take advantage of this new service. I believe that Route 275LX could become a more utilized alternative to driving and could even help alleviate some of the traffic woes that are so prevalent in the area, especially along BBD.

Route 275LX is a step in the right direction and I hope it becomes more widely used. If you have the time, take the bus. It will save you gas and eliminate the unnecessary stress of driving through Tampa.
HART’s Route 275LX leaves the Wiregrass Park-’n-Ride every hour between 6:15 a.m. and 10 p.m. every day.

HART To Improve Bus Service in New Tampa

New Tampa’s current one-stop Route 51LX is getting a makeover, with more stops, making it easier for local residents to get to nearby malls, downtown & Tampa Intl. Airport!

New Tampa residents without vehicles and/or in need of access to public transportation have always lived with a dearth of options. But, that is about to change.

Starting Sunday, July 1, a long-overdue, all-day, hourly bus route is being launched by the Hillsborough Area Regional Transit Authority (HART) that will transform public transportation between S.R. 56 in Wesley Chapel near the Shops at Wiregrass and the University of South Florida area.

The new route, called Route 275 Limited Express (275LX), will replace the existing and limited Route 51LX. It is funded at $1.2-million annually through fiscal year 2019 by an Urban Corridor grant from the Florida Department of Transportation.

The new route will run from Wesley Chapel through New Tampa, the University area and downtown, all the way to Tampa International Airport (TIA). Additional stops in New Tampa will make the service more accessible for more people who need to use public transportation.

Ruthie Reyes-Burckard, the chief operating officer at HART, says it will now be possible to take a bus from a number of new stops in New Tampa all the way to TIA in less than two hours, for the price of a $2 ticket. And yes, the HART buses are equipped with WiFi.
“That’s a pretty good deal,” she says.

More important is that the new route will offer a slew of brand new stops at New Tampa locations, as opposed to the one (in front of the Lowe’s at the corner of Bruce B. Downs {BBD} Blvd. and Commerce Palms Dr.) that exists now.

The new route promises to be a dramatic improvement for those who currently use public transportation, with the hope, Reyes-Burckard says, that the added convenience will encourage more use.

Interim HART CEO Jeff Seward (left) and Tampa International Airport CEO Joseph Lopano at HART’s TIA Rental Car Facility stop. (Photo Courtesy of HART)

The soon-to-launch Route 275LX will merge with Route 51LX to provide hourly service beginning at 5:30 a.m., with 13 stops between the Pasco County Public Transportation (PCPT) Park-N-Ride (at Florida Hospital Wesley Chapel in Wiregrass Ranch) and the University area, with 28 total stops to TIA. Service will be available until 10 p.m.

New Tampa will have stops at BBD and Hunter’s Lake Dr., Hunter’s Green Dr., Richmond Place Dr., Highwoods Preserve Pkwy., Commerce Palms Blvd./Lowe’s, Palm Springs Blvd., Tampa Palms Blvd., Amberly Dr. and Lake Forest Dr.

From there, the 275LX will head south, turn west on Fowler to I-275, to the Marion Transit Center in downtown Tampa, to stops on Westshore Blvd. and Spruce St. before arriving at the TIA rental car facility.

A route to TIA was a big selling point for Tampa residents who participated in surveys and email questionnaires distributed by HART, which also held 10 public outreach sessions, four on-board sessions and an open house at the New Tampa Regional Library on Cross Creek Blvd. in March.
HART proposed three route options.

One proposal was a seven-day, 6 a.m.-10 p.m. route running from Wiregrass Ranch to the Marion Transit Center, without an airport stop. A second proposal presented a route running from Wiregrass Ranch to the airport during the week, but only going as far as the University area on weekends.
At a public hearing March 28, a majority of the 105 attendees said they preferred the third option, Wiregrass Ranch to TIA, or 275LX route. It was approved at the May 7 HART Board of Directors meeting.

“We’ve heard many requests for more routes for years,” says Reyes-Burckard. “The (current) options for a few trips in the morning and afternoon doesn’t work for people who might have emergencies, or work an alternate schedule. This will provide them with much more flexibility.”

The current 51LX route available to New Tampa bus riders is extremely limited. Riders can only catch buses heading south from the Park-N-Ride location at Lowe’s, but only at 6:05 a.m. and 6:42 a.m. Riders needing to go north to the Park-N-Ride lot next to Florida Hospital Wesley Chapel (off BBD in Wiregrass Ranch) have no morning options. In the evening, buses leave the Lowe’s stop at 5:29 p.m. and at 6:02 p.m. to return to their original starting point, with no stops in between and no return service to New Tampa.

The current route was one of HART’s underperforming lines. It was established in 2005, but since 2014 has seen declining ridership. It was projected to serve fewer than 10,000 passengers for all of 2018 and the most recent data shows that Route 51LX has had 500 fewer passengers compared to last year at this time.

Ridership has been stymied by a number of issues, including the difficulty getting there for many New Tampa residents, especially those north of the I-75 intersection. But, with additional stops, as well as easier access to the Shops at Wiregrass (and even the Tampa Premium Outlets, via the Pasco County Public Transportation (PCPT) Route 54 connector), the hope for HART is that a more robust route will successful.

Reyes-Burckard, who has been with HART for nearly 17 years after spending 10 years with the Metropolitan Transportation Authority (MTA) in New York City, said the new Route 275LX is part of HART’s revamped strategy to make their system into more of a grid that offers more frequency and more connectivity.

She adds that at least some of the impetus for the new route is the New Tampa and Wesley Chapel area’s recent and additional development still to come.

“The development in that area is what is really spawning the need to include this (route with more stops and all-day buses) in our service,” Reyes-Burckard says. “This is not only an opportunity to serve the community going downtown. It also will serve businesses in that (BBD) corridor.”

HART Won’t Change New Tampa’s Express Bus Service

The New Tampa area currently only has a single express bus route that takes commuters from as far as Wesley Chapel to downtown Tampa twice per day during the work week.
The New Tampa area currently only has a single express bus route that takes commuters from as far as Wesley Chapel to downtown Tampa twice per day during the work week.

By Matt Wiley

Although it’s not always obvious, public opinion sometimes can have a strong effect on shaping policy. In the case of a proposed change to New Tampa’s lone bus route — Route 51X — public comments apparently made all of the difference.Continue reading

TONIGHT: Public Hearing For New Tampa HART Route 51X Change

HART service planning manager Steve Feigenbaum fields questions from concerned New Tampa Hart riders about the future of the 51X route during a public meeting on June 10 at the New Tampa Regional Library.
HART service planning manager Steve Feigenbaum fields questions from concerned New Tampa Hart riders about the future of the 51X route during a public meeting on June 10 at the New Tampa Regional Library.

By Matt Wiley

New Tampa commuters who utilize our area’s lone Hillsborough Area Regional Transit (HART) bus route — Route 51X — should consider attending tonight’s formal public hearing at 5 p.m. at the New Tampa Regional Library (10001 Cross Creek Blvd.), as the route that connects Pasco County to downtown Tampa is scheduled to change this November.Continue reading