GEICO Wesley Chapel — Where You Can ‘Shop Local’ For Insurance!

Jaime Bryant (in white shirt) & his friendly staff at the GEICO local office on BBD Blvd. in Wesley Chapel can help you with many types of insurance without having to call a 1-800 number. (Photos by Charmaine George)

If you’re like most people, you probably know GEICO Insurance from the company’s countless television commercials offering low rates with a 1-800 phone number. 

What you might not know is that you can get the same GEICO products — and much more personalized service — by calling the local GEICO office, where real people who live and work in our community answer the phone. You can work with an agent who knows your name, understands local insurance issues and wants to help you navigate the complicated world of insurance to find what’s best for you. 

The Wesley Chapel local office of GEICO is owned by Jaime Bryant and is located in the Northwoods shopping center, which is anchored by Super Target just north of County Line Rd., on Bruce B. Downs (BBD) Blvd.

While GEICO is mostly known for its auto insurance — insuring close to 30 million vehicles — the company also offers insurance for homes, condos, rental apartments, boats/watercrafts, jewelry, floods, mobile homes/RVs, motorcycles and umbrella policies, which provide extended liability coverage for people with a lot of assets. 

With hurricane season fast approaching, Jaime says it’s important to be prepared. 

“Last year was a busy year, and this season is expected to be slightly above average,” he says. 

Jaime also says that one thing many people are unaware of is that if their home is damaged by a hurricane or tropical storm, the policy has different terms than if the damage is caused by wind unrelated to a named storm. 

“People don’t realize it’s a higher deductible,” he explains. “Ideally before storm season, but definitely before you contact anyone to repair the damage at your home, be sure you know what your out-of-pocket cost will be.” 

After a storm, you may have companies offering to replace your roof. To know whether or not you should move forward with the replacement, you need to know how much of that cost will be your responsibility. 

“For example,” Jaime says, “a roofer will file a claim, the insured will get paid, but insurance only covers half because of the deductible. It’s really important to know what your deductible is and make sure you can pay that deductible before moving forward with those repairs.” 

And, he says, now is the time to shop for new homeowner’s insurance. If you’re thinking of changing policies, or if your policy renews during hurricane season, sometimes a storm comes through and companies pause writing new policies for 30 to 45 days. In that case, you can’t get immediate coverage. “You need to be proactive with homeowner’s insurance during hurricane season,” Jaime says. “Time is not your friend.” 

He adds that right now is a good time to shop for new auto insurance, too. 

“Rates have stabilized and a lot of people are finding lower prices now,” Jaime says. 

Jaime’s office has 10 agents, all of whom are experienced and trained to help you get the right insurance for you and your needs. Each person’s situation is unique, so a local agent can be sure to ask you the right questions to get the right policies in place. 

Jaime has lived in the Tampa Bay area for more than 20 years and is a University of South Florida graduate with a Master of Business Administration (MBA) degree. He worked for GEICO in Lakeland for 16 years, prior to opening the Wesley Chapel office. 

He says calling his office, instead of the 1-800 number, ensures that you’re talking with someone who understands Florida and the New Tampa/Wesley Chapel area specifically. 

“We want to make sure you don’t have too much or too little insurance for your situation,” he says. “Nothing’s ever one-size-fits-all.” 

Andrea Shank is a long-time GEICO customer who was comfortable using GEICO’s online tools and never considered working with a local agent. When her brother recently passed away, her mom was dealing with a probate process and needed to insure vehicles that weren’t registered in her name yet. Andrea’s mom had previously worked with someone in the Wesley Chapel office, so they reached out and connected with George, one of Jaime’s local agents. 

Andrea says George spent most of that entire day serving them — answering questions, getting verification on complicated questions, researching answers, calling back, sending forms for them to fill out, etc. – but she says that what stood out was the compassionate way George treated her mom during the difficult loss of her son, which was completely unexpected. 

“He was so patient with her,” Andrea says. “He was funny, and made my mom laugh, which was pretty wonderful in that circumstance.” 

Andrea adds that he also took the time to share a personal recommendation for a company that could help her mom modify the vehicles to adjust the pedals, even emailing her contact information after business hours. 

“He went so far above and beyond, it was amazing to me,” Andrea says. “The level of customer service he provided is a startling contrast from what we’ve come to expect.” 

In fact, she says, she’s already referred her nephew, sister and best friend to the office. 

“No doubt,” she says, “I will not go back to an online situation. We all get used to what we buy and don’t think about making changes, even when our circumstances change. That’s something we should look at. I will definitely continue to call George, because it was such a nice experience.” 

The GEICO-Wesley Chapel local office is located at 1227 Bruce B. Downs Blvd. It is open Mon.-Fri., 9 a.m.-6:30 p.m., and 10 a.m.-5 p.m. on Sat. For more information, visit GEICO.com/Wesley-Chapel-Bryant or call (813) 953-4200.

Compass Claim Solutions Can Help You Receive The Insurance Claim You Deserve! 

Wesley Chapel resident Shawn Thompson (2nd from left) and his team at Compass Claim Solutions will work hard to make sure you receive the insurance settlement you deserve when your home or business suffers damage, whether from a storm, fire, flood or any other cause. (Photo provided by Shawn Thompson) 

When disaster strikes, dealing with an insurance company can be one of the most stressful and frustrating parts of your recovery. For many homeowners and business owners in Florida, navigating the complexities of insurance policies and securing a fair settlement can feel overwhelming. That’s where Compass Claim Solutions steps in — offering expertise, advocacy and a guiding hand through the often-confusing world of property insurance claims. 

Founded by Shawn Thompson in Wesley Chapel, Compass Claim Solutions is a public adjusting firm dedicated to representing policyholders during — and even after — the insurance claims process. With more than a decade of experience in the industry, Shawn has built a reputation for helping clients secure the compensation they deserve after damage from storms, fires, floods and other disasters. 

From Retail To Advocacy 

Shawn’s journey to becoming a public adjuster is an inspiring story of career transformation. A Florida native, Shawn graduated from St. Leo University near Dade City in 2003 with a degree in Business Management. He spent 10 years climbing the corporate ladder in a “Fortune 5” retail company, honing his skills in management, negotiation and customer service. However, in 2012, a family connection introduced him to the world of public adjusting, which is when he says he found his true calling. 

“When I learned about public adjusting from my brother-in-law, I saw how much of a difference an advocate could make for homeowners,” Shawn says. “I knew I wanted to be part of that process — helping people when they need it most.” 

After completing a year-long apprenticeship, Shawn obtained his public adjuster’s license and has since helped thousands of clients navigate their insurance claims. Today, Compass Claim Solutions serves homeowners and businesses across Florida, often traveling to communities hit hardest by hurricanes and severe storms. 

What Does A Public Adjuster Do? 

Insurance policies can be complex documents, full of jargon and fine print that many policyholders struggle to understand. When property damage occurs, the insurance company sends out its own adjuster to assess the damage and estimate the payout — but that adjuster works for the insurance company, not the policyholder. 

A public adjuster like Shawn, however, works exclusively on behalf of the policyholder. His job is to thoroughly evaluate the damage, prepare detailed estimates and negotiate with the insurance company to ensure that the client receives a fair settlement. 

“Our goal is to level the playing field,” Shawn explains. “Insurance companies have experts working for them — policyholders should have [an expert] on their side, too.” 

Compass Claim Solutions handles a wide range of claims, including those related to hurricanes, floods, lightning, wind, fire, mold, theft and plumbing issues. The company offers free consultations, guiding clients from the initial claim filing through the final settlement. 

The ‘Umpire Process’ 

One of the unique aspects of Compass Claim Solutions’ services is Shawn’s involvement in the insurance appraisal and what is known as the “umpire process” — a little-known but critical step when claims are disputed. 

If an insurance company and a policyholder cannot agree on the amount of damage or the cost of repairs, both parties may choose to enter into the appraisal process. Each side hires an independent appraiser to assess the damage. If the two appraisers cannot reach an agreement, they select a neutral third party — known as an “umpire” — who reviews the estimates and makes a final, binding decision. 

As a certified insurance umpire, Shawn is often called upon to serve as that neutral third party in these disputes, bringing his extensive knowledge and fair judgment to the process. 

“The umpire process helps ensure that both sides get a fair shake,” Shawn says. “It’s about finding common ground and making sure the policyholder gets what they’re owed. 

Going The Extra Mile 

Clients of Compass Claim Solutions consistently praise Shawn’s professionalism, dedication, and attention to detail. The company’s 4.9 stars out of 5 on Google (on 50+ reviews) attest to his prompt communication and proactive approach. 

“Shawn is amazing,” client Brian S. wrote in his 5-star review on Google. “He was prompt on returning calls, very thorough in his evaluation of the damage, and extremely proactive in dealing with the insurance company. He turned a stressful situation into a positive outcome.” 

Client Carol G.’s 5-star review says, “I was denied by my insurance company for not taking pictures after my front doors blew open during Hurricane Ian. Shawn worked wonders for me and got me enough money to fix the important issues in my home. He was very kind and easy to work with. I highly recommend using Compass Claim if you ever need a public adjuster. I’d give him 20 stars if I could.” 

It’s this commitment to going above and beyond that has earned Compass Claim Solutions a stellar reputation in the community. 

Beyond his work in public adjusting, Shawn is an active member of the Wesley Chapel business community. He serves on the Membership Committee of BNI Alliance, a local chapter of Business Networking International (BNI) of West Central Florida, where he collaborates with other professionals to foster business growth and networking opportunities. “I believe in giving back to the community that supports us,” Shawn says. “Whether it’s helping homeowners through the claims process or participating in local events, we want to make a positive impact.” 

Navigating an insurance claim can feel like an uphill battle, especially in the wake of a disaster. With Compass Claim Solutions, clients gain more than just an advocate — they gain a partner dedicated to serving their best interests. 

From the initial consultation to the final settlement, Shawn Thompson and his team provide the knowledge, persistence and compassion needed to help clients rebuild and move forward. With Compass Claim Solutions on your side, you don’t have to navigate the claims process alone — you have a trusted partner and guide every step of the way. 

Shawn Thompson’s Compass Claim Solutions offers free consultations. For more info, visit CompassClaimSolutions.com or call (352) 502-5928. 

Spotlight On: Bleu Sky’s Insurance Solutions 

Chris Assefa (photo), the owner and insurance broker for Bleu Sky’s Insurance Solutions, says that although she is licensed by the State of Florida (as well as Georgia and New York) to sell health and life insurance and variable annuities, she believes her primary function is education. 

“Health insurance, especially when it comes to Medicare and Medicaid, is incredibly complicated for most people,” Chris says. “At Bleu Sky’s Insurance Solutions, we always say that asking questions is free, so ask away! We want to make sure you understand what your options are and which plan or policy will work best for you and your family.” 

Bleu Sky’s is an independent insurance agency, so Chris and her team of professionals have access to a wide variety of companies and policies and they can help you figure out how best to take care of your needs. 

Chris is a specialist when it comes to Medicare — the lower-cost health insurance for those ages 65 and older and for those with disabilities. The former Wesley Chapel resident says that even though the Open Enrollment period to choose a Medicare plan for 2025 ended in December and the policies became effective in January, “there are still things you can do now that you might not know about.” 

For example, if you decide after Jan. 1 that you’re not happy with your Medicare Advantage plan, there is a special Open Enrollment Period — that just closed for this year (on March 31) — for Medicare Advantage plan holders only. 

“Obviously, the average person is either unsure or not even aware about a lot of this,” Chris says. “That’s why you need an expert in the field, like my company, to help guide you.” 

She also says there are some new laws on the books for 2025 that Bleu Sky’s insurance professionals can help you understand. 

“For 2025, an individual’s out-of-pocket expense for prescription drugs on their Medicare carrier’s formulary is capped at $2,000,” Chris says. “In addition, people who are dual-eligible (for both Medicare and Medicaid; the latter is the joint federal and state program which helps cover medical expenses for people with limited income and resources) are dealing with some changes as to how they can change their plans.” 

She adds that there are different levels of dual eligibility, and that those different levels are affected by this year’s new rules. 

“I know this can be confusing,” Chris says. “I really hope that if you have any questions about Medicare, Medicaid or the Health Insurance Marketplace (also known as the Affordable Care Act or ‘Obamacare’), we’ll be the company you’ll think to call.” 

To reach Chris Assefa of Bleu Sky’s Insurance Solutions, call (813) 360-1884, visit BleuSkysInsurance.com or see the ad below. — GN 

Fields Insurance — The Independent Agency That’s Serious About Protecting You! 

Michael (holding Maxwell) and Nancy Fields (holding Charley) can provide a wide range of insurance products from a large number of different carriers to protect your home, vehicle, property and even your life at their Fields Insurance Agency on the north side of S.R. 56. (Photos by Charmaine George) 

Located in the Medallion Corporate Park on the north side of S.R. 56 (just east of I-75) in Wesley Chapel, the Fields Insurance Agency can help you with all of your insurance needs. 

Owners Michael and Nancy Fields have their roots deeply embedded in Tennessee but have added new roots in Florida since moving here in 2021. With agencies across multiple states — including Tennessee, Georgia and Florida — they are committed to broadening their reach by adding additional counties in Florida. The Wesley Chapel office of the Fields Insurance Agency now serves as Michael and Nancy’s home base and they say they are committed to serving the local community. 

The agency offers a broad spectrum of insurance services, including personal and commercial property and casualty insurance, which encompasses auto, home, renters, boat, and motorcycle insurance. Select life insurance policies also are available. 

The Fields Insurance Agency’s motto is: “Simple – Affordable – Comprehensive Insurance,” which encapsulates Michael and Nancy’s mission to provide each of their clients with the best possible coverage within their respective budgets. Numerous top-rated insurance carriers are represented by Fields Insurance, including Allstate, Citizens, Progressive and many more, some of which you may not even recognize. 

“There are too many to list,” Michael says, “and we are continually adding more companies so we can better serve our clients.” A comprehensive list of the insurance providers the firm is happy to offer is available at FieldsInsuranceAgency.com. “The goal is to give customers the best possible coverage they can afford,” he adds. 

The Journey 

Michael recalls when a friend who worked in insurance mentioned he should go work with him, and told Michael he thought it would be a good fit for him. 

“I was told I would probably like it and my answer to that was, ‘I doubt it’ but I decided to try it out,” he says, adding that his journey started with filing and office tasks, which he viewed as a temporary role. He learned about the business and, in no time at all, his friends were encouraging him to take the insurance exams — and an insurance agent was born. 

Michael eventually took over the agency, but before doing so, he had to participate in a three-year program called “Replacement Agency Executive,” which required that he meet certain goals and criteria before he could take over. He successfully completed this process in 2014. 

Nancy and Michael’s daughter Bethany, who went to school at the University of Mississippi in Oxford (aka “Ole Miss”), promptly secured a job in Tampa after graduating in 2019, and Michael and Nancy decided to follow their daughter. In 2021, Michael acquired a Brandon-based insurance agency. 

“I had a place in Pinellas Park and went back and forth between Florida and Tennessee until 2023,” he says, adding that he and Nancy decided to make Florida their permanent home after Nancy retired from a long career as a teacher. “As we started looking for our perfect home, everything that we wanted was here in the New Tampa/Wesley Chapel area. We decided on a home in Grand Hampton, and we love it here.” 

Integrity stands at the forefront of the company’s business philosophy. Michael and Nancy prioritize their clients’ best interests, offering free quotes and the ability to provide estimates swiftly, a significant advantage over clients seeking quotes on their own. 

“I will make sure they are covered correctly,” Michael says, “so if a claim arises, we know their policy will cover them properly.” 

The agency is proud to have many 5-star Google reviews, with an overall Google rating of 4.8 on more than 70 reviews. Client Dawn Morris highlighted the agency’s commitment to excellent customer service when she wrote this in her 5-star Google review: “They call you back in a timely manner and help with your questions or changes in policy quickly. Not a lot of wait time.” 

“People are focused on price, and I understand it,” explains Michael. “But, this can sometimes lead to sacrificing essential coverage.” He emphasizes the importance of understanding what clients want covered and what they expect in the event of a claim. Based on this understanding, he provides coverage options that offer them peace of mind. For clients with budget constraints, especially younger individuals, Michael and Nancy take the time to educate them, explaining the best options within their means and outlining additional coverage to consider as their financial situation improves. 

“I don’t want to ever get a call from a client saying, ‘Why did you not tell me I was not covered?,’” Michael says. “I never want to get that phone call, so we believe in educating our clients.” 

‘Ramsey Trusted Pros’ 

Being a “Ramsey Trusted Pro” is a recognition Michael and Nancy are very proud to have. Dave Ramsey, a renowned author and radio host based in Nashville, TN, offers financial advice and recommends companies that meet his stringent standards. 

“Earning a spot on this list,” Michael says, “is a testament to our hard work and ethical business practices.” 

Many satisfied clients attest to the efficiency and dedication of the Fields Insurance Agency. In her 5-star review on Google, client Anna Lollar shared, “Within the same day of using Dave Ramsey’s ELP (Endorsed Local Provider) program, I was contacted. After providing basic information, I was provided a quote that exceeded my expectations. I was very pleased with the communication and support.” 

Michael and Nancy are pleased to report that, despite the negativity recently in local and national news media, insurance prices have remained relatively stable, with only slight increases. They attribute this stability to their diligent efforts to find the right insurance solutions for every one of their clients. 

Client Janice Carson recently shared her positive experience in another 5-star Google review, saying, “Michael and Nancy provided both automobile and homeowners insurance quotes in a very timely manner and saved us over $1,500 annually! They were quick to respond with updates to any changes we made and the entire process of switching both policies went very smoothly! Thank you!” 

Michael and Nancy Fields exemplify an unusual dedication to their clients, community and the principles of integrity and education in the insurance industry. They are committed to ensuring that their clients always receive comprehensive coverage tailored to their individual needs. 

The Fields Insurance Agency is located at 2600 Cypress Ridge Blvd., Suite C1, in Wesley Chapel. For more information or for a quote on your home, auto, business or other property needs, call (813) 651-0094, or visit FieldsInsuranceAgency.com. 

Family-Owned Wesley Chapel Title Will Go Above & Beyond For Your Closing! 

(Above, l.-r.) Dillon, Jessica, Zak, Stacey, Santo & Jaden of Wesley Chapel Title . (Photo provided by Stacey Arey) 

When Stacey Arey, the owner of Wesley Chapel Title in the Canterbury Professional Park on S.R. 54, walks into the office, she’s surrounded by not just a group of co-workers who feel like family, but also her actual family. 

Her husband, Zak, is a closer. Her son Dillon is working towards becoming a licensed title agent. Her daughter-in-law and Dillon’s wife, Jessica, is a processor. Her son Jaden is newer to the business but also is a licensed title agent. 

Then there are “the two Michelles,” Michelle Warden and Michelle Peterson. Both are licensed title agents and closers, as well as escrow officers, who have been in the industry for more than 20 years. 

“I feel blessed that I have incredible people who work for me,” Stacey says. “This business is complicated and there are a lot of bases to cover, so you have to have people who are excellent, detail oriented, focused on customer service and do a great job.” 

Stacey says that’s what sets her business apart from her competition. Not only does everyone on her team handle each file meticulously, they also provide excellent service. Customers can expect that all of their questions will be answered and they will be kept in the loop along the way, as they go from signing a contract to the day of closing. 

Whether you are buying or selling a home, a title company ensures there are no issues that would impede the transfer of the home from one person to the other. It provides an insurance policy to make sure you have a clean and clear title that protects your investment for as long as you own your property. 

Wesley Chapel Title’s insurance policies are underwritten by First American Title Insurance Company, which Stacey says is the best in the industry. It gives her access to professionals who have helped her learn the details of the business since she first established the company four years ago and continues to provide ongoing support. 

She says there are 150 things that have to be done to close a single file, which is why some title companies are overwhelmed and don’t have time to communicate well with their customers, but Stacey and her team make it a priority. 

“Most people don’t understand how this process works,” Stacey says. “I spend a lot of time educating people. I’m always happy to take my time and walk them through it.” 

The title company handles the actual closing of the property and signing of documents to complete the sale. 

Wesley Chapel Title can send a Notary Public to close anywhere someone might be, whether that’s on a business trip in a foreign country or a coffee shop that’s convenient to their work. 

“People really take advantage of closing at McDonald’s or Starbucks, but I like to roll out the red carpet when they come into the office,” she says. 

For many people, this is the largest purchase they will ever make in their lifetimes. 

“They’re excited, so we don’t rush them in and out,” Stacey says. “We have photo opportunities, like with our ‘Home, Sweet Home’ sign for new homeowners, and a baking station with cookies.” 

Helping Realtors® & Their Clients 

Realtor® Lisa Albino-Contreras has worked with Stacey and her team since Wesley Chapel Title first opened four years ago. As the managing Broker at Realty One Group Epic in San Antonio, she works with many title companies, but she says if she had her way, all of her clients would close at Wesley Chapel Title. 

“Stacey and her team are always accessible,” Lisa explains. “She goes above and beyond to facilitate anything that is in her control. If I need an answer, she’ll find it and get right back to me.” 

Lisa says Wesley Chapel Title also is the only agency that gives a gift to her clients when they close. “I think that speaks volumes,” says Lisa. “She comes in and offers her congratulations with a gift. To some it may not mean much, but I think that level of care makes my clients feel great and adds to their special day.” 

Stacey says she works hard to make sure Lisa and other real estate agents want to work with her, from always providing her signature excellent customer service to offering them perks that come from her affiliation with First American Title. 

For example, Wesley Chapel Title offers real estate agents a platform where they can create a “Net Sheet” for their clients right from their mobile device, showing a potential seller the bottom line of what they will make on the sale of their home. 

Agents who are registered with her also can use a “Print Pro” program that allows them to print out anything they need, including paperwork, fliers, folders, or business cards at extremely low prices, such as documents for five cents each. Printed items are then delivered to the agent. 

In addition, both agents and clients benefit from the secure platform used by Wesley Chapel Title called Qualia, which provides a single portal where every document from a transaction is stored, which helps to reduce the risk of fraud. 

“People hack into emails and change wire instructions,” Stacey explains, which would cause money to go into a thief’s account instead of the seller’s. “It happens quite frequently, so we have another safeguard.” 

Qualia also streamlines the process so that all parties have access to the documents they need in one place, so nothing is lost in an email chain and no one has to scramble to figure out where to find important information. 

“With every transaction, we work with a buyer, seller, lender, mortgage broker, listing agent, buying agent, and all of these many points of contact,” Stacey explains. “They can all see the documents they need access to from their dashboards.” 

Stacey, her family, and staff are committed to ensuring they have the tools in place and provide the education needed so that everyone who closes with them will have a good experience. 

“Closings are always smooth,” says Lisa. “Stacey is always available, she’s a pleasant person to deal with and very knowledgeable.” 

Wesley Chapel Title is located at 5857 Algerian Dr., Suite 101. It’s open Monday- Friday, 8 a.m.-5 p.m. and by appointment on weekends. For more information, visit WesleyChapel-Title.com or call (813) 993-5222.