The Best Of The Best Of Gary’s Top 25 New Tampa Restaurants: The Top 10!

Here’s Gary’s favorite restaurants in New Tampa. If you missed Gary’s New Tampa favorites from 11-25, CLICK RIGHT HERE.

Here’s the Top 10!

1 — STONEWOOD GRILL & TAVERN
17050 Palm Pointe Dr., Tampa Palms
(813) 978-0388

Even though it hasnโ€™t always been my #1 favorite restaurant in New Tampa, thereโ€™s no doubt that Stonewood Grill & Tavern in Tampa Palms has been near the top of my list since the day it opened two decades ago. And yes, it did win with our readers again in 2020, too.

Stonewood continues to serve delicious and popular ahi tuna, crab cake and bruschetta appetizers, as well as the best (and best variety of) steaks (like the 9-oz. filet mignon pictured above) in New Tampa and it also offers a daily โ€œmarket catchโ€ (like the fresh grouper piccata, with sauce on the side and perfectly sautรฉed spinach) and other specials (like excellent lollipop rib lamb chops…mmm) that have kept it near the top of my list every year.

GM Matt Passardi โ€” who previously ran the Grillsmith in the Shops at Wiregrass โ€” and his staff also are back to keeping their guests happy at New Tampaโ€™s most-happening bar scene, but of course, Covid-19 had shut down the bar and Stonewoodโ€™s elegant dine-in experience for several months.

Passardi told me that the posting of the picture of the ribeye steak with last issueโ€™s Reader Survey results definitely helped boost his ribeye sales since then.  

2 — VIA ITALIA
8644 Hunterโ€™s Village Rd.
The Village at Hunterโ€™s Lake
(813) 475-4857

The fact that Via Italia had only been open a short time before our annual survey ended but still finished 9th in New Tampa with our readers is an indication of what a great place it is. Owner/chef Roberto Maganucoโ€™s place has an amazing variety of different styles of pizza (Neopolitan, Roman and others), but I love it even more for its beautiful, full-liquor bar and amazing pasta selection โ€” including two types of pesto โ€” Genovese and Siciliano โ€” as well as linguine with clams, cavatelli with broccoli & sausage (photo above) and more. If Roberto adds fresh fish and maybe a steak special next year, Via Italia could move up to #1. 

3 — THE FAT RABBIT
16029 Tampa Palms Blvd.
City Plaza at Tampa Palms
(813) 252-3004

The Fat Rabbit in Tampa Palms is another place with outstanding food (like the best wings in New Tampa, and great burgers and tater tots) and beverages that could finish even higher on my list with even more menu options. Adding a fresh catch โ€” fish (photo), or sometimes shellfish โ€” option in 2019 definitely moved it up and the addition of a petite (5-oz.) โ€œFat Filetโ€ has given it even more appeal for me. And of course, The Fat Rabbit also has a large and attractive, premium liquor bar that would make it a great option for live music or karaoke (or both), in addition to its regular trivia nights, but maybe thatโ€™s just my opinion. 

4 — LIMA PERUVIAN
19056 Bruce B. Downs Blvd.
New Tampa Center
(813) 304-0205

When Lima opened basically a couple of weeks before the pandemic hit in the former location of El Pescador in the Publix-anchored New Tampa Center plaza, I was excited, because I already loved Peruvian-style rotisserie chicken (photo) and fresh fish ceviche. And, owner Oscar Escuderoโ€™s delightfully different (at least from any place in our area) take on the cuisine widely considered as the best of the Latin countries is absolutely delicious and my second favorite new place (to Via Italia) to open in New Tampa in 2020.  Try the baked scallops (conchita parmesano) appetizer and the Peruvian/Chinese-style fried rice, too! 

5 — CALI-TAMPA PALMS
17004 Palm Pointe Dr.
Shoppes at The Pointe
(813) 975-1222

The Ciccio Restaurant Group has created one of the most successful slates of local eateries in the entire Tampa Bay area, with concepts like Green Lemon, Daily Eats, Ciccio Water and Better Byrd (look them all up), but Cali (nee Ciccio Cali) has been the only one in our area since Lodge closed in the former Ciccio & Tonyโ€™s location in City Plaza. But, I have always credited Cali as the first to bring โ€œbowl cultureโ€ to New Tampa. The menu has been simplified, with multiple โ€œbowl styleโ€ options (try the โ€œLean & Cleanโ€ with tuna), plus crisp-crust, hand-tossed pizzas and famous wrap sandwiches (photo; the Cali Club is my fave).

6 — LAS PALMAS LATIN GRILL
6431 E. County Line Rd.
(813) 803-3903

If youโ€™re looking for amazing fish, owner/chef Ramses Garcia serves our areaโ€™s flakiest, tastiest merluza (like snapper) a la Rusa, as well as award-winning Cuban sandwiches (photo) and traditional specialties like ropa vieja (shredded beef), picadillo (ground beef) and arroz con pollo (chicken & yellow rice). I really love the steaks  โ€” palomillo (in mojo sauce, with onions), churrasco (skirt steak with chimichurri sauce) and sautรฉed vaca frita (crispy beef). But, the lechon asado (tender roasted pork), masitas (pork chunks) and special pork chops are my faves. Try Ramsesโ€™ wife Anaโ€™s award-winning tres leches dessert, too! 


7 — LIANGโ€™S BISTRO ASIAN CUISINE
17515 Bruce B. Downs Blvd.
(813) 978-1225

Liangโ€™s is now the undisputed champ of our local Chinese places with both yours truly and our readers, now that Fushia in Tampa Palms has closed. Thereโ€™s no doubt Liangโ€™s is an upscale Chinese (with other Asian options) restaurant with great food. My favorite entrรฉes are the steamed (with mixed veggies) or Liangโ€™s crispy fish, the sizzling Shanghai steak and Sichuan chicken, but I love Liangโ€™s for its New York-style BBQ spareribs (photo) and crispy egg rolls. The item Jannah and I take out most often, though, are Liangโ€™s awesome sautรฉed string beans, but I order them in a spicy chili sauce.

8 — ORONZO HONEST ITALIAN
18027 Highwoods Preserve Pkwy.
The Walk at Highwoods Preserve
(813) 730-0100

What happens when you take a fast-casual concept like Chipotle but instead of Mexican fare, you offer homemade Italian dishes with freshly made pasta, unique wrap sandwiches, pizza-style flatbreads and more?  In the case of Oronzo, the answer is โ€œsomething delicious.โ€ Owner Dan Bavaro, who also has Bavaroโ€™s Pizza locations in downtown Tampa and downtown St. Pete, offers house-made spaghetti (with delicious meatballs, above), sausage, veggies and a variety of sauces, plus beer, wine and yummy desserts.  

9 — ACROPOLIS GREEK TAVERNA
14947 Bruce B Downs Blvd.
Oak Ramble Plaza
(813) 971-1787

Although I spend a lot less time these days south of Tampa Palms on BBD, it never takes much to convince Jannah to go to (or take out from) Acropolis. Part of another successful Bay-area mini-chain, Acropolis features authentic saganaki cheese flambรฉ and artichoke & spinach dip appetizers, a tender shish (filet) and chicken kabob duo, savory loin lamb chops and our favorite entrรฉe โ€” the thin, crisp, lightly fried Athenian fish pictured above. And, even though Acropolis doesnโ€™t have a true Greek vinaigrette-style dressing, the Greek salad also is outstanding.

10 — BAYSCAPE BISTRO
at Heritage Isles Golf Club
10630 Plantation Bay Dr.
(813) 994-3445

Former Wharton High culinary teachers Eddie and Lourdes Bujarski have created an impressive restaurant inside the Heritage Isles GC clubhouse. As I said last year, with a more extensive menu, Bayscape would finish even higher on my list, because itโ€™s hard to beat for breakfast, lunch or dinner. There are great wings, burgers, salads and sandwiches, but my faves are the dinner โ€œsignaturesโ€ like country fried chicken and slow-roasted, top round roast beef with brown gravy above. Itโ€™s been a while since Jannah and I stopped in for dinner and Friday night karaoke, but weโ€™ll definitely be back.  

If you missed Gary’s New Tampa favorites from 11-25, CLICK RIGHT HERE.





Gary’s New Tampa Top 25 Restaurants. First up: 11-25!

Gary Nager

Every year, after we report the results of our Reader Dining Survey & Contest, I always feel compelled to give you my dining favorites, including all of the restaurants that opened in (or very near) New Tampa and Wesley Chapel the previous year. And, with all the new eateries that opened in our distribution areas in 2020 after the reader voting ended, my โ€œsurveyโ€ list looks even more different than usual than the places our readers voted for in our last issue.

While Wesley Chapel definitely saw more new restaurants open in 2020, New Tampa did have some wonderful additions to its local dining scene โ€” and, unlike โ€œThe Chap,โ€ almost all of the new places that opened last year were mom-and-pop restaurants with a nice variety of cuisine options, from Asian to Italian and from Acai bowls to pokรฉ bowls.

Here are my favorite restaurants (new and existing) in New Tampa for 2020, from Nos. 11-25. The top 10 will publish online tommorrow. โ€” GN ย 

25. THE BRUNCHERY
17507 Preserve Walk Ln.
(813) 533-7271
For those of us who had been begging for a great breakfast place in New Tampa, owner Stanley Athanโ€™s The Brunchery filled that void. And, even though I prefer fried eggs over easy with crispy bacon to the beautiful pancakes topped with fresh fruit shown here, this was such a pretty picture we decided to use it instead. The Brunchery also serves a selection of โ€œBenedictโ€ (poached egg) breakfasts, avocado toast, a lox (smoked salmon) platter, ultimate omelettes and an incredible variety of French toast options. The Brunchery also serves great burgers, sandwiches (including tuna and grilled chicken melts) and salads for lunch, too. 

24. PEABODY’S
Shoppes at Amberly
15333 Amberly Dr.
(813) 972-1725

Peabodyโ€™s is more than just a sports bar taken to the next level โ€” with amazing video games, pool tables, dart boards and more TV screens to watch every game at once than just about anyplace else in New Tampa. Itโ€™s also a great place for NY-style pizza, the best wings this side of The Fat Rabbit and a recently expanded menu offering Philly cheesesteak and Santa Fe egg rolls, pickle fries, and โ€œClassicsโ€ like country fried chicken, loaded boneless wings and of course, some of the best burgers and hand-cut French fries in town. The full-liquor bar also has great drink prices and an outstanding selection of beers on tap.

23. THAI LANNA & SUSHI
Cross Creek Center 
10022 Cross Creek Blvd.
(813) 991-0108

For those of you who donโ€™t live off of Cross Creek Blvd., Thai Lanna is another excellent (and pretty) Thai place that also features really good appetizers like Thai spring rolls, pan-fried dumplings (bottom right in photo above), fried calamari and even fried eggplant. There also are three kinds of crispy duck, with the volcano duck (with mixed veggies and sweet chili sauce) being my favorite. Try the crab fried rice, too. The basil and garlic & black pepper sauces are my faves. Thai Lanna also has added really fresh sushi (cooked shrimp sushi and California roll are shown in the above), too.

22. THE LITTLE GREEK
New Tampa Center
19022 Bruce B. Downs Blvd.
(813) 972-0707

When you want a great Greek gyro sandwich (photo) or platter served with an authentic Greek salad, and you want it to be affordable, served quickly and delicious, you canโ€™t go wrong by visiting The Little Greek.  The spanakopita (spinach pie) is my favorite starter and in addition to the traditional gyro meat freshly carved off a rotating spit, there also are chicken (and Greek chicken), falafel, lamb, veggie and steak pita sandwiches, plus chicken, lamb and steak souvlaki skewer entrรฉes in โ€œlight mealโ€ and dinner-sized portions. Save room for excellent baklava for dessert.

21. MR. DUNDERBAK’S
Oak Ramble Plaza
14929 Bruce B. Downs Blvd.
(813) 977-4104

When the original Mr. Dunderbakโ€™s was in the University Square Mall, I thought it was a cool place for German food, even though I really only had roast beef and pastrami sandwiches there. The location on BBD (which has been around the last 15-20 of its 45 years in business) has a much more diverse menu, and I really enjoy German dishes like the crispy jagerschnitzel (available in veal or pork, both are great, photo above), the Holstein schnitzel, topped with two fried eggs, and the kassler rippchen (pork chops). Iโ€™m not a big beer drinker, but Mr. Dโ€™s biergarten has a huge selection. Great European chocolate selection, too.

20. ISLAND FIN POKE CO.
6417 E. County Line Rd. 
(813) 575-8002

Island Fin Pokรฉ Co., which was opened by former New Tampa residents Brenda,  Jeff and son Jason Sproat in late 2019, is now well-established as the first Hawaiian-style create-your-own pokรฉ bowl place in New Tampa. I love the regular and spicy ahi tuna options as my protein (I usually do two scoops of spicy and one scoop of regular), and there are unique options like spam, octopus, shrimp and tofu, plus veggie options (like regular and spicy pickled veggies, edamame and corn), but as the Sproats say, Island Finโ€™s sauces are delish. I personally only need the OG and Island Fire marinating sauces…and an occasional Dole whip dessert.   

19. GLORY DAYS GRILL
17508 Doรฑa Michelle Dr.
(813) 513-7550

When this, our distribution areaโ€™s first Glory Days Grill, opened a few years ago, replacing the popular Lee Roy Selmonโ€™s, I will say I wasnโ€™t a big fan. However, when Jannah and I first tried the new Glory Days on S.R. 54 in Wesley Chapel, we recognized that the menu had been greatly upgraded and we have visited both locations quite a bit since then. We love the steak rice bowl, the comeback chicken entrรฉe, Boston chowda and the 1/2-lb. proprietary blend burgers (photo). Glory Days also has two sizes (7-oz. & 10-oz.) of its tasty โ€œ1988โ€ sirloin steak, a great sports bar atmosphere and decadent Oreo cookie ice cream sandwiches.

18. WOODFIRED PIZZA & WINE BAR
Palms Connection
2822 E. Bearss Ave.
(813) 341-2900

The first woodfired pizza place to open in (or near) either of our distribution areas is known for its high-quality pizza ingredients, as well as owner Peter Taylorโ€™s unique pizza names โ€” like my favorite Pizza Raquel, which features house-made fresh mozzarella, fresh basil, grana padano cheese and olive oil, to which I usually add either pepperoni, fire-roasted sausage or Italian-style meatballs (Peterโ€™s โ€œcarnivoreโ€ pizza has all three) and fresh spinach. The woodfired meatball appetizer and wings and fresh Caesar and wedge salads also are excellent, too.   

17. SUSHI CAFE
The Walk at Highwoods Preserve
18015 Highwoods Preserve Pkwy.
(813) 977-7800

For anyone whoโ€™s asking, for my money, Sushi Cafรฉ has the best sushi in New Tampa. With a huge assortment of sushi rolls (photo), including some truly unique options like a Pacific fusion roll with spicy tuna, crunch, cucumber and avocado on top, plus a wide variety of sashimi, Sushi Cafรฉ also has one of the best spicy tuna tataki appetizers in our area. I also really enjoy the โ€œhibachi from kitchenโ€ entrรฉes, like the filet mignon and chicken options, even though (especially because?) there are no teppanyaki tables. I also recommend the crispy chicken katsu and chicken and veggie tempura.

16. FULL CIRCLE PIZZA
Pebble Creek Collection
19651 Bruce B. Downs Blvd.
(813) 994-3700

Donโ€™t get me wrong…even though I find the deep-dish, Chicago-style pizza shown above very tasty, Iโ€™ll never say I like it as much as the New York-style pizza I grew up with. And, even though I know that deep-dish and thin-crust Chicago pizza is a big reason why many locals love Full Circle, Iโ€™m actually a much bigger fan of the other delicious menu items owner/chef Freddy Nova and his wife Julia have added since taking over the place in 2017. My favorites are the chicken and broccoli in garlic and oil and the meatball and chicken parmigiana subs.   

15. MAHANA FRESH
17512 Dona Michelle Dr.
(727) 238-9967

Yes, bowl culture is in full swing in New Tampa and Mahana Fresh distinguished itself when it opened early last year by not just having ahi tuna and grilled chicken pokรฉ bowls. Try three kinds of chicken, plus tofu and grilled steak as protein options. Iโ€™m addicted to its kale crunch salad as a base, although there also are sweet potato noodles, spinach salad and multiple different rice (including cauliflower rice) options, too. My favorite veggies are the sesame ginger broccoli, the garlicky cilantro green beans and honey sriracha Brussels sprouts. I love the Mediterranean tomatoes as an add-on, and the citrus ginger and cilantro vinaigrette sauces, too. 

14. MICHI RAMEN 
18027 Highwoods Preserve Pkwy.
The Walk at Highwoods Preserve
(813) 374-5320

Another newcomer breaking into my top-15 this year, Michi Ramen literally opened as the pandemic hit, and only served at a uniquely designed, plexiglass-enclosed takeout window for several months. But, once it did open, I could see that not only is Michi Ramen great for takeout, it also is a beautiful new place for a delicious sit-down lunch or dinner, with a full, premium-liquor bar. Iโ€™m not the biggest ramen noodle fan, but I have heard folks rave about the flavor and variety and Iโ€™m not surprised โ€” Michi Ramenโ€™s appetizers like pan-fried gyoza (pork dumplings) and semi-spicy, popcorn-style fried chicken are outstanding.

13. FRAMMI (formerly Oakleyโ€™s Grille) 
17631 Bruce B. Downs Blvd.
(813) 523-5075

Even though the restaurant hasnโ€™t been owned by anyone named Oakley in a few years, owner Luca Ammirati kept the name of the popular burger-&-sandwich joint the same until revamping the place into an Italian & American eatery with a much  bigger American variety than Oakleyโ€™s, plus a big variety of Lucaโ€™s authentic Italian dishes (like the amazing fusilli pasta with house-made pesto and grilled chicken above) with the new name โ€œFrammi.” This yearโ€™s 13th-place finish is based on Oakleyโ€™s menu, but Frammi will finish higher next year.

12. THAI RUBY
Shoppes at Amberly, Tampa Palms
15319 Amberly Dr.
(813) 558-0570

As Thai restaurants go, Thai Ruby is the most beautiful Thai place in New Tampa and also has the best food, especially since Sukhothai closed. The spring rolls, ginger chicken, the spicy Thai combination fried rice (with chicken, beef and pork), the Siam chicken, filet of grouper and soft shell crab are all top-notch and Thai Ruby may have the largest selection of veggie dishes youโ€™ll find anywhere (I love the steamed broccoli with carrots, green beans and snow peas). But, this also is the place I go when I have a craving for Thai-style crispy duck with sweet & sour, ginger or garlic sauce.   

11. KOBE JAPANESE STEAKHOUSE
Pebble Creek Collection
19601 Bruce B Downs Blvd.
(813) 994-6600

For those who crave the teppanyaki (hibachi) table experience in our area, please check out Kobe. And, even though Jannah and I usually sit at the bar rather than share a table with families with young children, you get the same great meal, just without the show. Kobe definitely has the best-quality filet mignon, sirloin steak and chicken of any Japanese restaurant in our area, and you can even get pepper-crusted tuna tataki hibachi, as well as beautiful-looking surf-&-turf combos with lobster, shrimp and scallops that I (sadly) canโ€™t eat. Great sushi, too.

Tomorrow: The top 10!


Congrats to New Tampa’s Teachers of the Year!

Here are this yearโ€™s Teacher of the Year nominees, as chosen by their respective schools in New Tampa. Also listed are the Ida S. Baker (ISB) Diversity Educator of the Year and the Instructional Support Employee (ISE) of the Year nominees from each New Tampa school.

Turner Bartels K-8 School
Teacher: Briana Rabiero, 2nd Grade
ISB: Marelisa Moreno 
ISE: Sue Garcia
Liberty Middle School
Teacher: Megan Sullivan, Reading
ISB: Brenda Silva 
ISE: Daina Vasquez
Hunterโ€™s Green Elementary
Teacher: Brittany Nieves, 1st Grade
ISB: Amanda Palmer 
ISE: Lorrie Noble
Pride Elementary
Teacher: Deana Brennen, 1st Grade
ISB: Eva Garcia 
ISE: Emma Torres
Heritage Elementary 
Teacher: Autumn Banks, 4th Grade
ISB: Laura Korte 
ISE: Yesenia Ackels
Tampa Palms Elementary
Teacher: Ashley Weston, 1st Grade
ISB: Caitlin Walker 
ISE: Patricia Hollenbeck
Freedom High
Teacher: Christina Grigoropoulos, Science
ISB: Bonnie Fuhrmeister
ISE: Walfriedo Lemes
Benito Middle School
Teacher: Daniel Gostkowski, Math
ISB: Sherri Jackson 
ISE: Veronica Gonzalez
Wharton High
Teacher: Michael Sawyer, Business Technology
ISB: Carmen Fernandez
ISE: Rafael Leon
Chiles Elementary
Teacher: Yessica Gilford, Art
ISB: Michael Zang 
ISE: Shamila Weeratunga
Clark Elementary
Teacher: Deborah Finnk, Media Specialist
ISB: Michelle Lilius
ISE: Nydia De Hoyos

Townhomes Seem Headed For Cross Creek Blvd.; Apts. Open In Hunterโ€™s Lake

A rezoning ordinance for a pair of proposed townhome projects towards the eastern end of Cross Creek Blvd., which would bring about 100 new residences to the area, sailed though first readings (with a few concessions) during a late night Tampa City Council hearing on Jan. 21, by a 5-1 vote.

A second reading, followed by what seems to be a likely approval, is scheduled for Tuesday, February 19, at 9:30 a.m.

The two communities are in the District 7 represented by Luis Viera, the only Council member to vote against both projects. District 2 Council member Charlie Miranda did not attend the meeting because he has Covid-19.

SDD Trust, Inc., is seeking to have the two properties rezoned from PD-A (planned development-alternative) to PD (planned development).

One parcel is located at 10801 Cross Creek Blvd, east of the New Tampa Dance Theatre and directly across the street from the entrance to the Heritage Isles community, and will have nine buildings with 60 attached single-family residences. 

A little further east, a second parcel will have six buildings and 35 single-family residences. The cityโ€™s Development Review and Compliance staff found the rezoning requests inconsistent with City of Tampa Land Development regulations, but SDD Trust sought waivers to remedy those inconsistencies, mostly related to building separation requirements, the removal of three grand live oak trees and retaining less than 50 percent of the existing trees on the property.

The waivers were granted on the first reading by the City Council.

The projects also were determined by city planners to not meet some Mixed Use Corridor policies. Mixed Use Corridors are areas that, among other things, are expected to improve the pedestrian experience, but because the front of single-family residences will face away from Cross Creek Blvd., those requirements werenโ€™t being met. However, there is no other way to reconfigure the homes, so a six-foot-high simulated wrought iron fence (actually made of aluminum) with landscaping will need to be added to the design before the second reading.

Viera suggested the fence for safety reasons and the general aesthetic look, even though he voted against the project.

After some debate about the cost of adding a fence and how it would impact the amount of landscaping, the first reading was moved along with a vote at 1:25 a.m.

The Trails At Hunterโ€™s Lake

Speaking of more New Tampa residences, The Trails at Hunterโ€™s Lake, which promises โ€œNaturally elevated living,โ€ is open and already filling up.

The apartments, which offer 15 floor plans, are behind the new Village at Hunterโ€™s Lake shopping center. The Trails, according to its website, has a private lake and lush walking trails, a billiards lounge and pub, and its location โ€” in the heart of New Tampa near plenty of shopping and eating destinations as well as being just a mile away from I-75 โ€” makes it an attractive place to live. 

It also is just feet away from the New Tampa Performing Arts Center, which is expected to be completed by Jan. 2022, and a large dog park.

The Trails has 1BR/1BA floor plans ranging 659 square feet to $798 sq. ft. (with prices ranging from $1,365 to $1,792), 2BR/2BA floor plans with 1,100 sq. ft. and prices from $1,776-$1978, two 3BR/2BA floor plans (1,291 and 1,393 sq. ft.), for $1,951 to $3,958, and a studio floor plan of 506 sq. ft. (no price listed).

For more info, call (813) 497-4889 or visit TrailsAtHuntersLake.com.

Yes, We VidaCann!

The sign is up for VidaCann, New Tampaโ€™s first medical cannabis dispensary, which we are told will be open by the end of this month. New Tampaโ€™s VidaCann (17631 Bruce B. Downs Blvd., in the former The Mattress1 store next to MIT Computers), will be the 19th VidaCann dispensary in Florida. For more information, visit VidaCann.com.

Viera Takes It To The Streets To Address Concerns

Luis Viera brought along four City of Tampa Water Department employees to Arbor Greene for a Jan. 20 meeting to discuss unusually high water bills. (Photo: John C. Cotey)

Tampa City Council member Luis Viera has always enjoyed scheduling community meetings in his District 7, which includes the City of Tampa communities in New Tampa.

Sometimes, Viera meets for a cup of coffee, or in a clubhouse meeting room or even at someoneโ€™s home. He says his favorite form has been the local townhall meeting, of which he has hosted a handful in New Tampa alone.

However, Covid-19 has changed all that, forcing Viera to, well, take it to the streets…or yard…or cul-de-sac.

His latest stop was to address the concerns of his constituents in Arbor Greene, where about a dozen residents met with Viera on a perfectly manicured patch of grass beneath strung lights behind the Community Clubhouseโ€™s tennis courts.

Their primary complaint? Water bills they say that spike for a month for no reason and then return to normal.

Viera also remembered to bring face masks & disinfecting wipes to his meeting outside the Arbor Greene Community Clubhouse. (Photo: John C. Cotey)

As he usually does when attending this new brand of community get-together, Viera brought with him a police officer โ€” who thankfully had no salacious crime stories to share but reminded everyone to lock their car doors because some areas in New Tampa have seen a recent rash of burglaries โ€” as well as four employees of the cityโ€™s water department.

โ€œIโ€™ve been hearing a lot about the water bills in Arbor Greene for a year now,  and itโ€™s hard to say anything without doing an analysis of the bills,โ€™โ€™ Viera said. โ€œSo, I brought along some people who could. This meeting was about making those connections.โ€

None of the residents with a water bill beef got exactly the answers they wanted to questions like this one: 

โ€œHow was my water bill $307 in December when we werenโ€™t even home for two weeks, and then back to $69 the following month?โ€ (Not to mention the few days in early December the city had a water boil notice that kept the spigots at home mostly turned off).

Eli Franco, a spokesman for the City of Tampa Water Department, said mistakes are sometime made, but so rarely, the chances are that the bills reflect a leak somewhere, or an issue with a running toilet or an irrigation system.

โ€œWe read 140,000 meters a month,โ€ Franco told the Arbor Greene residents, โ€œand our error rate is less than one half of one percent.โ€

Franco said anything outside a normal meter reading is read a second time, and then a third time. Then, a picture is taken and sent to billing to see if there might be an explanation.

Franco said the city does work with residents if there is a problem with a running toilet or potential leak. He says the city has one of the most generous leak adjustment policies in the country.

โ€œWe want to make sure youโ€™re getting a fair bill,โ€ he said.

However, residents like Frank Burke, who has lived in Arbor Greene for 23 years, said leaks or running toilets donโ€™t explain how his bill went from $68 to $160 before going back down, without any leak or toilet repairs at his home.

โ€œIt doesnโ€™t make any sense,โ€ he said.

Burke is one of dozens of Arbor Greene residents who have experienced what they say are unusually high water bills. Burke says his wife has seen plenty of complaints on Facebook, while others have taken to social media sites like NextDoor to complain. 

Viera said the goal of the meeting was to put Arbor Greene residents in touch with the right people to help and, to that end, his aide Brannon Lazo took names and handed out business cards to make sure the concerns were addressed by the right people.

 โ€œWeโ€™re in the middle of a pandemic and a lot of people are frustrated,โ€ Viera said. โ€œAs an elected official, we should be there to take the heat, catch the questions and find some answers.โ€

While he still prefers his townhalls, Viera started his outdoor tour in October, and the stops have included Forest Hills and the Busch Blvd. area of North Tampa, which also are in his district, a meeting in a cul-de-sac in the Tuscany community in Tampa Palms over concerns about new apartments, a meeting with residents of the Promenade Apartments in Tampa Palms about crime, and the Arbor Greene meeting.