Compass Claim Solutions Can Help You Receive The Insurance Claim You Deserve! 

Wesley Chapel resident Shawn Thompson (2nd from left) and his team at Compass Claim Solutions will work hard to make sure you receive the insurance settlement you deserve when your home or business suffers damage, whether from a storm, fire, flood or any other cause. (Photo provided by Shawn Thompson) 

When disaster strikes, dealing with an insurance company can be one of the most stressful and frustrating parts of your recovery. For many homeowners and business owners in Florida, navigating the complexities of insurance policies and securing a fair settlement can feel overwhelming. That’s where Compass Claim Solutions steps in — offering expertise, advocacy and a guiding hand through the often-confusing world of property insurance claims. 

Founded by Shawn Thompson in Wesley Chapel, Compass Claim Solutions is a public adjusting firm dedicated to representing policyholders during — and even after — the insurance claims process. With more than a decade of experience in the industry, Shawn has built a reputation for helping clients secure the compensation they deserve after damage from storms, fires, floods and other disasters. 

From Retail To Advocacy 

Shawn’s journey to becoming a public adjuster is an inspiring story of career transformation. A Florida native, Shawn graduated from St. Leo University near Dade City in 2003 with a degree in Business Management. He spent 10 years climbing the corporate ladder in a “Fortune 5” retail company, honing his skills in management, negotiation and customer service. However, in 2012, a family connection introduced him to the world of public adjusting, which is when he says he found his true calling. 

“When I learned about public adjusting from my brother-in-law, I saw how much of a difference an advocate could make for homeowners,” Shawn says. “I knew I wanted to be part of that process — helping people when they need it most.” 

After completing a year-long apprenticeship, Shawn obtained his public adjuster’s license and has since helped thousands of clients navigate their insurance claims. Today, Compass Claim Solutions serves homeowners and businesses across Florida, often traveling to communities hit hardest by hurricanes and severe storms. 

What Does A Public Adjuster Do? 

Insurance policies can be complex documents, full of jargon and fine print that many policyholders struggle to understand. When property damage occurs, the insurance company sends out its own adjuster to assess the damage and estimate the payout — but that adjuster works for the insurance company, not the policyholder. 

A public adjuster like Shawn, however, works exclusively on behalf of the policyholder. His job is to thoroughly evaluate the damage, prepare detailed estimates and negotiate with the insurance company to ensure that the client receives a fair settlement. 

“Our goal is to level the playing field,” Shawn explains. “Insurance companies have experts working for them — policyholders should have [an expert] on their side, too.” 

Compass Claim Solutions handles a wide range of claims, including those related to hurricanes, floods, lightning, wind, fire, mold, theft and plumbing issues. The company offers free consultations, guiding clients from the initial claim filing through the final settlement. 

The ‘Umpire Process’ 

One of the unique aspects of Compass Claim Solutions’ services is Shawn’s involvement in the insurance appraisal and what is known as the “umpire process” — a little-known but critical step when claims are disputed. 

If an insurance company and a policyholder cannot agree on the amount of damage or the cost of repairs, both parties may choose to enter into the appraisal process. Each side hires an independent appraiser to assess the damage. If the two appraisers cannot reach an agreement, they select a neutral third party — known as an “umpire” — who reviews the estimates and makes a final, binding decision. 

As a certified insurance umpire, Shawn is often called upon to serve as that neutral third party in these disputes, bringing his extensive knowledge and fair judgment to the process. 

“The umpire process helps ensure that both sides get a fair shake,” Shawn says. “It’s about finding common ground and making sure the policyholder gets what they’re owed. 

Going The Extra Mile 

Clients of Compass Claim Solutions consistently praise Shawn’s professionalism, dedication, and attention to detail. The company’s 4.9 stars out of 5 on Google (on 50+ reviews) attest to his prompt communication and proactive approach. 

“Shawn is amazing,” client Brian S. wrote in his 5-star review on Google. “He was prompt on returning calls, very thorough in his evaluation of the damage, and extremely proactive in dealing with the insurance company. He turned a stressful situation into a positive outcome.” 

Client Carol G.’s 5-star review says, “I was denied by my insurance company for not taking pictures after my front doors blew open during Hurricane Ian. Shawn worked wonders for me and got me enough money to fix the important issues in my home. He was very kind and easy to work with. I highly recommend using Compass Claim if you ever need a public adjuster. I’d give him 20 stars if I could.” 

It’s this commitment to going above and beyond that has earned Compass Claim Solutions a stellar reputation in the community. 

Beyond his work in public adjusting, Shawn is an active member of the Wesley Chapel business community. He serves on the Membership Committee of BNI Alliance, a local chapter of Business Networking International (BNI) of West Central Florida, where he collaborates with other professionals to foster business growth and networking opportunities. “I believe in giving back to the community that supports us,” Shawn says. “Whether it’s helping homeowners through the claims process or participating in local events, we want to make a positive impact.” 

Navigating an insurance claim can feel like an uphill battle, especially in the wake of a disaster. With Compass Claim Solutions, clients gain more than just an advocate — they gain a partner dedicated to serving their best interests. 

From the initial consultation to the final settlement, Shawn Thompson and his team provide the knowledge, persistence and compassion needed to help clients rebuild and move forward. With Compass Claim Solutions on your side, you don’t have to navigate the claims process alone — you have a trusted partner and guide every step of the way. 

Shawn Thompson’s Compass Claim Solutions offers free consultations. For more info, visit CompassClaimSolutions.com or call (352) 502-5928. 

Florida Cancer Specialists Opens New Building! 

NTBC Ribbon Cutting Opened The State-Of-The-Art, 45,000-Sq.-Ft. Cancer Center In Wiregrass Ranch On May 15! 

The ribbon-cutting ceremony for the new 45,000-sq.-ft. Florida Cancer Specialists (FCS) building off S.R. 56 in Wiregrass Ranch on May 15 was more than just another Grand Opening event. It expands Wesley Chapel’s reputation as a health-care hub, now with two major cancer treatment centers. (Photos by Charmaine George) 

 Although the Angeline community in Land O’Lakes is getting what will be the largest cancer treatment and research center in Florida — the sprawling, 775-acre “Speros FL” Moffitt Cancer Center campus with 16 million square feet of lab, office, manufacturing and clinical space, the new Florida Cancer Specialists (FCS) building on the south side of S.R. 56 in Wiregrass Ranch gives the Wesley Chapel area two major cancer centers (the other is the 28,000 sq. ft. being occupied by the Moffitt Cancer Center at Wesley Chapel in the 100,000-sq.-ft. Healing Plaza building adjacent to AdventHealth Wesley Chapel). 

But, the 45,000-sq.-ft. FCS building, located only 3.5 miles from the AdventHealth/ Moffitt center, is now the largest cancer treatment facility in Wesley Chapel. 

Samantha (Sam) Watkins 

FCS cut the ribbon (in conjunction with the North Tampa Bay Chamber, or NTBC) to officially open the new state-of-the-art treatment center on May 15, as the location’s VP of operations Samantha (Sam) Watkins introduced director of patient advocacy (and Board-certified oncologist and hematologist) Richard McDonough, M.D. (holding scissors in the photo on this page), who introduced several of his colleagues, including medical oncologist Dr. Ayman Barakat, radiation oncologist Dr. Bradford Perez and GYN (gynecologic) oncologist Dr. Jessica Stine to the crowd of more than 100 people, many of whom were FCS doctors, staff members and administrators. 

Watkins mentioned that the new FCS clinic will include five medical oncologists and hematologists, two radiation oncologists, six advance practice nursing providers and a “dedicated group of clinicians and support staff.” 

Watkins also provided a lot of the basic information about FCS in general, including that in 2024, FCS celebrated its 40th anniversary of cancer care in the Sunshine State, when FCS treated more than 102,000 new patients and provided more than 4.2 million clinic visits. 

The new FCS facility in Wiregrass Ranch has 62 infusion chairs. 

“One statistic that I find incredible,” Watkins said, “is that 67 percent of all Floridians live within 20 miles of an FCS center, which serves our mission of being in the community.” 

And, although Moffitt is still the highest-rated cancer treatment center overall in Florida, FCS also ranks among the top-performing oncology practices and offers more clinical trials than any other private oncology practice in Florida. And, according to Dr. Barakat (see more from him below), the new Wiregrass Ranch location should soon be hosting clinical trials of its own. 

Dr. Richard McDonough 

Watkins noted, “More than 150 clinical trials are [being conducted] at our 29 locations across the state…. With our expanded capabilities to provide state-of-the-art genetic testing, our physicians are able to design treatment plans with the utmost precision and provide truly personalized medicine, which translates into better outcomes for our patients.” 

Meanwhile, Dr. McDonough said, “My colleagues and I share a passion and dedication to a singular goal to provide our patients with the most advanced treatments possible that are personalized to the unique needs of what they have. We try to minimize the disruption [to their lives] by making sure we are closer to where they live and that the patient can get the care with the support people and community around them, and really to be a big part of driving the best outcomes for our patients.” 

Dr. Ayman Barakat 

Dr. Barakat provided some additional statistics about the new FCS facility, and the difference between the new building and the original Wesley Chapel location that opened in 2019. “We only had four exam rooms and seven infusion chairs,” he said. “But now, we have 32 exam rooms, 62 infusion chairs, and offer expert treatment for all forms of cancer and blood disorders. We have an on-site lab, our own oncology pharmacy care coordinator, services with patient assistance through our generous foundation, and, of course, access to the most advanced and promising treatment through clinical trials, which hopefully we should be planning to start in this building very shortly.” 

Dr. Bradford Perez 

Dr. Perez, a lifelong Tampa native, talked about the team approach to patient care at FCS. 

“One of the things about FCS is that it does give us the opportunity to work together as part of a multidisciplinary oncology team and as a radiation oncologist you know I’m really glad to have an opportunity to work with the medical oncologists here at FCS. This location has state-of-the-art equipment, like the Varian TrueBeamTM machine, which does precise, stereotactic radiation treatments.” 

Dr. Perez also noted that, “Wesley Chapel is a big growth area, so it’s great to be able to provide great care for patients, with the most advanced technology, where people are moving and living.” 

Dr. Jessica Stine 

Next, Dr. Stine said that when she joined FCS four years ago, “My goal was to bring GYN oncology, which is a unique specialty that doesn’t have a lot of growth outside of city centers, to areas where patients really needed to have access to high-quality care. I felt that it was really kind of a shame that patients [in suburban areas] had to essentially go to the ‘ivory tower’ to get their surgeries and the care they needed.” 

She added, “We are also very excited to announce that we will be expanding the GYN oncology program within FCS with Dr. Heather Miller, who is actually joining us locally from her very thriving practice in the Brandon and Tampa Bay market. She will be caring for our patients here in Wesley Chapel and in North Tampa as well.” 

Hope Kennedy 

The final speaker before the ribbon cutting was NTBC president & CEO Hope Kennedy, who said, “It is an honor to be here with you today. We broke ground in 2019, right before the pandemic, on a cold, windy day. We saw the renderings of what this [facility] was going to be. We could not be more honored to be here by your side. The community is here to support you. We thank you for your investment, not only in this beautiful building, but also for the service you provide to our community.” 

FCS (2895 Hueland Pond Blvd.) is open every weekday, 8 a.m.-5 p.m. For more info, call (813) 279-7107 or visit FLCancer.com. 

The Varian TrueBeamTM machine actually rotates around the patient to provide precise radiation treatments. 

These North Tampa Bay Chamber Members Recently Cut Ribbons! 

Photos by Charmaine George

We continue to shine our spotlight on the local businesses who host North Tampa Bay Chamber (NTBC) ribbon-cutting events — as a no-cost add-on to their Chamber memberships — and this issue is no different. We really hope you’ll tell these businesses that you first read about them in the Wesley Chapel Neighborhood News! 

Pinellas Vascular’s Tampa Office 

On April 16, Board-certified vascular surgeon Avianne Bunnell, MD (at right in photo below, with NTBC president/CEO Hope Kennedy), and her staff at their new location (at 3450 E. Fletcher Ave., Ste. 330, Tampa) of Pinellas Vascular, hosted a great party for their Grand Opening, with food, a wine tasting and tours of the new office. 

According to its website, Pinellas Vascular, “provides the most advanced, low-risk treatments available anywhere to help improve your quality of life.” At the ribbon cutting, Dr. Bunnell said, “We are now serving patients with vascular and arterial diseases, diabetic patients…and we also have a wonderful nurse practitioner (Chelsea Hermez, APRN) providing aesthetic services (including cosmetic injections, weight management strategies and vein ablations and sclerotherapy).” 

For more info about Pinellas Vascular, visit PinellasVascular.com or call (813) 771-8346.-GN 

“Just Pull It” At 54 & Collier Pkwy. 

On April 30, periodontist Jeffrey Hameroff, D.D.S. (right), the founder of “Just Pull It,” a unique dental office that specializes in low-cost, same-day tooth extractions, welcomed NTBC members to the ribbon-cutting event celebrating the third anniversary of the Just Pull It location at 1942 Collier Pkwy. in Lutz (across Collier Pkwy. from Pizza Suprema). 

Dr. Hameroff opened the first Just Pull It in Spring Hill in 2018 and today has four Tampa Bay-area locations, including one off U.S. Hwy. 301 in Zephyrhills, with two more offices opening soon. 

“It’s simple,” Dr. Hameroff told the NTBC members in attendance. “No other dental office does what we do — especially for only $250!” 

For more info about the Lutz location, call (813) 738-9490 or visit JustPullIt.dental. 

Clean Freak Car Wash-Overpass Rd. 

And finally, on May 1, regional director of operations Chris Laurella (left) welcomed NTBC members to the new Clean Freak Car Wash at 32359 Overpass Rd., just east of Curley Rd., behind the coming-soon Chick-fil-A. The ribbon-cutting event also included free tasty coffee beverages from Travelin’ Tom’s Coffee Truck. 

Laurella described the differences between Clean Freak — which has 30 locations, mainly in Arizona (Wesley Chapel is the company’s first in Florida) — and other “tunnel” car wash chains. 

“There’s not a lot of water in Arizona,” Laurella told the NTBC members who followed him on a tour of the new Clean Freak (the tunnel wash system was turned off for the tour), “so we do everything we can to reduce our environmental footprint, like our water recycling system and using eco-friendly chemicals. Our tunnels also feature the latest car wash technology.” He even showed the tunnel’s unique soft brushes (below) “that won’t damage your vehicle’s paint job.” 

Clean Freak’s parent company, True Blue Car Wash, LLC, was acquired by the parent company of Circle K. So, your $19.99 monthly membership also earns you discounts on fuel at participating Circle K locations. 

For more info, call (813) 702-0390 or visit CleanFreakCarWash.com. — GN

Spotlight On: Bleu Sky’s Insurance Solutions 

Chris Assefa (photo), the owner and insurance broker for Bleu Sky’s Insurance Solutions, says that although she is licensed by the State of Florida (as well as Georgia and New York) to sell health and life insurance and variable annuities, she believes her primary function is education. 

“Health insurance, especially when it comes to Medicare and Medicaid, is incredibly complicated for most people,” Chris says. “At Bleu Sky’s Insurance Solutions, we always say that asking questions is free, so ask away! We want to make sure you understand what your options are and which plan or policy will work best for you and your family.” 

Bleu Sky’s is an independent insurance agency, so Chris and her team of professionals have access to a wide variety of companies and policies and they can help you figure out how best to take care of your needs. 

Chris is a specialist when it comes to Medicare — the lower-cost health insurance for those ages 65 and older and for those with disabilities. The former Wesley Chapel resident says that even though the Open Enrollment period to choose a Medicare plan for 2025 ended in December and the policies became effective in January, “there are still things you can do now that you might not know about.” 

For example, if you decide after Jan. 1 that you’re not happy with your Medicare Advantage plan, there is a special Open Enrollment Period — that just closed for this year (on March 31) — for Medicare Advantage plan holders only. 

“Obviously, the average person is either unsure or not even aware about a lot of this,” Chris says. “That’s why you need an expert in the field, like my company, to help guide you.” 

She also says there are some new laws on the books for 2025 that Bleu Sky’s insurance professionals can help you understand. 

“For 2025, an individual’s out-of-pocket expense for prescription drugs on their Medicare carrier’s formulary is capped at $2,000,” Chris says. “In addition, people who are dual-eligible (for both Medicare and Medicaid; the latter is the joint federal and state program which helps cover medical expenses for people with limited income and resources) are dealing with some changes as to how they can change their plans.” 

She adds that there are different levels of dual eligibility, and that those different levels are affected by this year’s new rules. 

“I know this can be confusing,” Chris says. “I really hope that if you have any questions about Medicare, Medicaid or the Health Insurance Marketplace (also known as the Affordable Care Act or ‘Obamacare’), we’ll be the company you’ll think to call.” 

To reach Chris Assefa of Bleu Sky’s Insurance Solutions, call (813) 360-1884, visit BleuSkysInsurance.com or see the ad below. — GN 

HOPE Services Hosts Another Successful ‘Dance Your Dream’ Event 

“This is a dream come true,” says Cindy Bray, executive director and founder of Hope Services, Life Skills & Vocational Training Center, reflecting on the success of this year’s annual “Dance Your Dream” event. 

Dance Your Dream was designed to offer a free prom-type experience for individuals ages 14 and older who live with disabilities, starting four years ago with just 80 attendees, Dance Your Dream has become an annual tradition that now brings together the community in celebration of hope and support. This year, the event saw 300 attendees at Wesley Chapel District Park on Apr. 26, where the gym was filled with music, laughter, and dreams coming to life. 

Chick-fil-A provided delicious meals (and the Chick-fil-A cows) that added warmth to the night, and the event featured music, games and a 360-photo booth. 

A highlight of the evening was the surprise guest, Raiqwon O’Neal, the offensive tackle for the Tampa Bay Buccaneer (#75), whose presence brought joy and excitement, lifting the spirits of everyone in attendance. “His message and meet-and-greet were the perfect way to start the night,” Bray said. 

“The smiles and laughter in the room were priceless,” says Cindy Bray. “My heart is full of all the joy we shared that night.” 

With 22 years of experience, Cindy founded Hope Services, a 501(c)(3) nonprofit organization contracted with the Department of Education/ Division of Vocational Rehabilitation. Serving 10 counties within a 50-mile radius from their location at 5426 Land O’ Lakes Blvd., Hope Services offers life skills and vocational training to individuals living with disabilities. To support Hope Services, visit HopeGetsJobs.com.