Amber DeRolf Archives — Neighborhood News

*(L.-r.) Amber, Steve & Tammy DeRolf of Absolute Air Systems, with Hurricane (the Absolute Air team mascot). (Photos by Charmaine George)*

For more than 20 years, Absolute Air Systems, Inc., has been a trusted choice for heating and air conditioning services in Central Florida. Founded by the husband-&-wife team of Steve and Tammy DeRolf, along with co-founder Mike Thornton, the company is still family owned and operated. From the beginning, Absolute Air has been built on honesty, integrity and loyalty, with the goal of always providing exceptional service and fair pricing for every customer.

The DeRolf family still plays a significant role in the daily operations of Absolute Air Systems. Tammy and Steve’s daughter Amber serves as the office manager and is often the first point of contact for customers. Having grown up in the industry, Amber brings invaluable knowledge and experience to the team. She handles everything from answering inquiries to scheduling appointments, and ensuring each customer receives the personalized attention they need.

The family also includes Elaine, who resides in Palm Bay, and Steve Jr., who helps with the business when needed, despite having a career of his own. Mike Thornton also is still very much involved in the company’s day-to-day operations.

Amber proudly emphasizes Absolute Air’s commitment to transparency and fair pricing. “There are a lot of great companies out there, but some will charge as much as they can,” she says. “But, we pride ourselves on having some of the lowest prices in the area. Our business is built on principles that have never changed.”

Absolute Air offers a full range of services for both residential and commercial clients, including HVAC (Heating, Ventilation & Air Conditioning) system installations, emergency repairs, preventive maintenance, ultraviolet light (UV) installation, thermostat upgrades and ductless mini-split systems.

The company is certified and licensed for residential and commercial projects, including new construction. Absolute Air’s experienced technicians ensure that all work complies with all codes and standards, whether it’s a small repair or a customized system for a newly built property.

Among the company’s most popular services is the installation of ductless mini-split systems. These energy-efficient systems are ideal for homes without ductwork, older properties, room additions, small apartments and multi-family units. Mini-split systems provide both heating and cooling while offering precise temperature control. Unlike regular central air systems, the mini-split doesn’t rely on ducts to distribute the air and each of the units can be controlled individually.

These systems work with two components. There is an outdoor compressor/ condenser and an indoor air handling unit.

Energy Star-certified mini-split systems can use up to 60% less energy than traditional systems, making them a cost-effective option for many households.

(Note – Customers mentioning this story or the ad below receive a $250 discount on a mini-split AC system installation.)

*Office manager Amber DeRolf isn’t an Absolute Air technician, but she is usually the first point of*
*contact for most of the company’s customers.*

Another service Amber highly recommends is the installation of UV lights, which help eliminate mold, mildew, bacteria and viruses, improve indoor air quality and extend the life of an AC system. Amber explains that the UV light also will reduce odors and keep the unit running efficiently by preventing mold buildup. The light is usually placed near the evaporator coil inside the air handler, which is where most moisture and potential microbial growth occur. The UV light will sterilize the air as it passes through.

“While there is an installation fee,” Amber says, “the only future expense is replacing the light, which depending upon the brand, may last 1-2 years.”

Amber adds that regular routine maintenance is vital for extending the lifespan of any HVAC system.

She also encourages customers to join the company’s maintenance membership program, which offers numerous benefits. Routine upkeep helps your system run more efficiently, reduces energy usage and lowers utility bills. Regular maintenance also ensures safety by verifying the system’s proper operation and minimizing the risk of malfunctions, which helps prevent costly breakdowns and repairs, offering customers peace of mind and long-term savings. Scheduling a maintenance appointment is made even easier with Absolute Air’s app, allowing customers to book appointments with just a few clicks.

Customers Rave About Absolute Air!

Kathy Gillespie, a satisfied Absolute Air customer, says, “This company is so awesome! Steve and his team have helped me keep my air conditioner going and have come out multiple times, no matter the day or time! Honest and professional! I highly recommend them!”

Absolute Air Systems has earned its reputation for transparency and honesty. Its technicians are dedicated to presenting customers with all available options, whether a repair or replacement is needed.

“If there’s a warranty on a part, we’ll tell you,” Amber says. “Some companies don’t, but we always will. We do everything in our power to get your unit running again at the best price possible.”

The company’s dedication to customer satisfaction is evident in the glowing reviews it has received over the years. Customer Monica GuraHornyak writes, “Our family has been using Absolute Air for years for several properties. This past week they really pulled out all the stops to help an elderly client of mine who needed a new AC system. They arranged their schedule because of a time constraint (I’m selling the home for the client) and Miguel worked until everything was perfect. Best and most important of all, they did NOT try to oversell her a huge unit she did not need. Thank you guys, I’ll keep sending my clients to you for sure.”

The reviews highlight the company’s commitment to treating customers like family. Absolute Air strives to ensure every customer feels valued and supported throughout their experience. “We’re not just a business; we’re a family,” Amber says. “We care about our customers and treat them the way we’d want to be treated.”

For customers who do need a new AC system, Absolute Air offers a wide selection of top brands, including systems tailored for people with allergies or respiratory conditions. Financing options are available through GreenSky and RenewFinancial, making it easier for families to invest in their comfort.

The DeRolf family’s dedication to community and customer care also extends to military families and veterans, who receive a 10% discount as a token of appreciation for their service. The discount can be redeemed through the company’s website, further emphasizing the company’s commitment to giving back.

Beyond its services, Absolute Air Systems also is deeply rooted in the local community. The company participates in events and initiatives that benefit their neighbors, reinforcing its reputation as a company that truly cares.

“Being part of this community means everything to us,” says Amber. “It’s where we live, work and raise our families.”

Whether it’s routine maintenance, an emergency repair, or a new heating and cooling system, Absolute Air Systems is ready to help. The company’s skilled technicians, backed by decades of experience, ensure that every customer receives the highest level of service.

To learn more about Absolute Air Systems, Inc. and the services the company provides, or to schedule an appointment, call (813) 779-0101, email info@getcoldair.com or visit GetColdAir.com. Or, see the ad below for Absolute Air’s $250 off a mini-split system offer for Neighborhood News readers.

*(L.-r.) Amber, Steve and Tammy DeRolf of Absolute Air Systems, Inc., with the company’s mascot, Hurricane. (Photos by Charmaine George)*

When Steve DeRolf started Absolute Air in 2001, he was working in the industry and saw customers regularly being sold things they didn’t need at prices that were extremely inflated.

“They were getting $300 for a run cap back then,” he says, explaining that a run cap is an electrical part necessary to run an air conditioning unit. “Today – 22 years later – I only charge $250.”

He says other companies overcharging customers still happens today. And, while he can’t keep other companies from taking advantage of customers, Steve promises that Absolute Air offers honest and reasonable prices to give people an alternative.

He has lots of stories to prove his point — like the woman in a mobile home who was told she needed a new unit with a price tag of $18,000 for the system, plus $6,000 to replace her ductwork.

“We told her the entire job would be $7,000 with us,” Steve says. And, he also told her she could keep using the system until it no longer worked, while the other company was pressuring her to replace the entire system immediately.

Then, there was the man who called because he thought his mom was being taken advantage of by another company.

“They told her that her heater was bad and it would be $1,500 to replace,” says Steve. “But, it was just a burnt wire, so for $200, we had it running again.”

*Nate Clements provides outstanding air conditioning and heating system services at the company’s always fair prices.*

He says another common problem is that some companies won’t tell the customer that a part is still under warranty. Instead of dealing with the warranty to replace the part, they try to sell a whole new system.

“It’s more work to do it right,” Steve says, “so they make it easier on themselves, rather than doing what’s best for the customer.”

Steve’s wife, Tammy, has served as Absolute Air’s office manager since the company’s early years and now his daughter, Amber, is the assistant office manager.

The DeRolf family loves being part of the community they serve.

“I grew up in Zephyrhills when Wesley Chapel wasn’t even here,” Steve says. “All three of my kids went to schools in Zephyrhills.”

Steve met Tammy when she was in the Air Force and he had just gotten out of the Army. They married 29 years ago.

In addition to Amber, they have a son who is a Pasco County Sheriff’s Deputy and a daughter who lives in Palm Bay.

“Our family’s goal is to always treat the customer right,” Steve says, “and to run our business with honesty, integrity and loyalty.”

He says regular maintenance is essential, “like changing the oil in your car,” but you should be wary of companies who say they’ll do your maintenance for $29.99.

Since it costs more than that — between labor and vehicle costs — for them to send a technician to your house to do the maintenance,” Steve says. “They will likely try to get more money from you by selling you something you may not need, or by charging too much for it.

“Some of them are getting $2,500 for an ultraviolet light,” he adds, “but we put them in for $600.”

Amber says those UV lights are important, though.

“It’s something everyone should have,” Amber says. “It improves the life of your coils by keeping mildew out of them, and keeps your air cleaner.”

She explains that Absolute Air also offers maintenance “memberships” for people who want peace of mind regarding keeping their air conditioning and heating units running properly.

“If you join the membership program,” she says, “it’s $5 less for the maintenance and then you’ll get 10 percent off any service calls you might need for the whole year you’re on the program.”

Amber says that Absolute Air’s phones are answered in the evenings and on weekends, because they understand that emergencies happen. They can even send someone out right away, although the cost is slightly higher for after-hours service calls.

And, Amber says that Absolute Air promises that if the company can fix your system and keep it running, they will.

“I have my word and my integrity,” Steve says. “We don’t scare our customers into buying something they don’t need.”

In addition to the DeRolf family, Absolute Air includes vice president Mike Thornton, who co-founded the company with Steve and now handles commercial accounts and new construction installation, and long-time technician Greg Weatherspoon, who used to be a neighbor and whose dad once worked for the company.

*Long-time Absolute Air Systems technician Greg Weatherspoon.*

“Our customers love Greg,” Amber says. “He’s honest, reliable, trustworthy and will even talk customers through things to help people over the phone, whenever possible.”

One customer who agrees with that assessment of Greg is Mary Mosiello. When Mary and her husband, cosmetic surgeon Dr. Gerard Mosiello, moved into their home 10 years ago, they needed to replace an air conditioning unit. They asked around and one of their neighbors recommended Absolute Air Systems.

They were so pleased, they also had Absolute Air take care of the units at their business in Tampa Palms, as well.

“They are very dependable and responsive,” Mary says. “I appreciate that they’re so helpful and that they educate us as to the best ways to keep this very expensive product running.”

Over the past 10 years, Absolute Air has built a relationship that Mary says is built on her confidence that the company and its technicians are trustworthy and reliable.

“It’s not an easy decision to have to replace something,” Mary says, “but it helps if you trust the people you’re dealing with. They know your home and business and what you need, and I like that for sure.”

And, while she says she’s happy to recommend Absolute Air to others, “I just don’t want them to get too busy where they can’t come see me,” she laughs.

Absolute Air Systems provides heating and air conditioning service for both residential and commercial systems. The company offers full system installs, service calls, preventive maintenance, emergency repairs, UV light installation, thermostat upgrades and any other heating and cooling needs.

“At least get your units serviced once a year,” says Steve. “Since we’re family owned and live in this community, after we come to your house, you’ll probably see us out in the community. Whether it’s at Walmart or Applebee’s or church, we’re out in the com- munity we serve and love.”

And, he says, he never has to worry when he sees his customers out and about. He has no qualms, knowing that he and everyone in his company has treated them with honesty and integrity.

To schedule an appointment for maintenance or service, call (813) 779- 0101. For more information about Absolute Air Systems, visit GetColdAir.com.

Absolute Air AC air conditioning Amber DeRolf New Tampa Steve DeRolf Tammy DeRolf Wesley Chapel

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